Solution - Contact Center

Bengaluru, India - GSH - 3115919 **Job Description**: - Job DescriptionThis is an offshore role in Bangalore for the Solution architect. The role would be part of the Network Practice team of CIS for Transformation & managed services solutioning **Key Responsibilities**: - Supporting the Sales team in managing and maximizing customer relationships -...

If you have strong expertise in Genesys Cloud CX, Amazon Connect, and Nice CXOne, along with solid development skills in Java, Node.js, and React, we’d love to hear from you! Experience: 12-15 Years Location: Bangalore Work Mode: WFO Notice Period: Immediate to 15 Days Key Responsibilities: Design and architect Cloud Contact Center solutions using...

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and...

This role is for one of the Weekday's clients Min Experience: 5 years Location: Bengaluru JobType: full-time As a Contact Center Operations Manager, you will be at the heart of ensuring efficient and effective customer engagement through inbound, outbound, and digital channels. You will lead operations across multiple teams, overseeing performance metrics,...

This role is for one of the Weekday's clients Min Experience: 5 years Location: Bengaluru JobType: full-time As a Contact Center Operations Manager, you will be at the heart of ensuring efficient and effective customer engagement through inbound, outbound, and digital channels. You will lead operations across multiple teams, overseeing performance metrics,...

Job Title: Amazon Connect ArchitectLocation: RemoteJob Type: Full-timeExperience Level: Contact center Amazon connect ArchitectDepartment: Contact Center SolutionsJob Summary:We are seeking an experienced Amazon Connect Architect to lead the design, development, and implementation of cloud-based contact center solutions. The ideal candidate will have deep...

**Product Owner - Voice & Contact Center** **Position Snapshot** - ** Regional role at Nestlé IT Platforms - Connectivity & Voice - Product Owner Voice & Contact Center Europe**: - ** Permanent contract**: - ** Full-time, at Bangalore IT HUB with flexibility to work remotely**: - ** Bachelor's degree in Computer Science, Engineering, Business, or...

Role: Unified Contact CenterExp: 8-10yrsLocation: BangaloreImm-30 days Notice PeriodJDConduct and support the full lifecycle of Cisco UCCE deployments focused on patching and major upgrades from 12.x to 15.x.Collaborate with customers and internal teams to ensure successful adoption, configuration management, and lifecycle initiatives aligned with business...

Description : About the Job : We are seeking a highly experienced and technically proficient Cloud Contact Center Lead & Architect to drive the design, implementation, and optimization of cutting-edge contact center solutions across our organization. This is a critical role for a seasoned professional with a deep background in leading cloud-based contact...

Looking for Amazon Connect Contact Center experience