Operation Engineer
3 weeks ago
Position Summary:
This individual contributor role will support the execution and supervision of swimming pool installations, both from the office and on-site, based on project specifications and design plans. The role is also responsible for supporting and overseeing the pre-sales technical support, installation and after-sales process, while focusing on operational excellence.
Primary Responsibilities:
• Works on-site to perform the product installation, along with the installation crew, while adhering to project schedule and timelines.
• Monitors operational performance of both internal and external service providers and supports the Customer installation crews to ensure that standard procedures and guidelines for installation of the product are respected.
• Manages site operations, while resolving issues based on guidelines provided and proactively raising any red flags, as required.
• Monitors and manages completed and in-progress construction work, through all project stages.
• Liaisons with Customers and their representatives (e.g., architects, engineers, surveyors) as the key technical advisor, and attends meetings to keep them informed of progress.
• Builds process competence through structured work assignments and by building and streamlining operational processes, to enhance efficiency.
• Prepares relevant site/project/technical documents and reports.
• Manages timeliness and quality of service on after-sales issues.
• Identifies local solutions for products and services.
• Liaisons with vendors (e.g., MEP partners, local product vendors, etc.) for solutions from a technical and operations point of view.
• Liaisons with HQ Team (internal) on technical solutions and knowledge transfer.
• Should be willing to take up hands-on experience in the initial stages.
Skills: Essential
• Diploma / BE / B.Tech. Degree in Mechanical / Civil Engineering with minimum 4 years of experience
• Site experience
• Experience in MEP will be an advantage
• MS Office – Word, Excel, PowerPoint
• AutoCAD
• Willingness to travel frequently
• Good English communication skills
Location: Bengaluru & Delhi
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