Head Quality

3 weeks ago


navi mumbai, India Navi Mumbai International Airport Full time
Purpose :
Responsible for achieving excellence in fields of Quality Airport. Timely development and delivery of quality programs, including compliance reports and ensure Airport Operations Group compliances with everything through continuous reduction in its risk profiling
Key Responsibilities :
To lead introduction of a continuous improvement process across all departments
To develop and implement a quality manual and quality auditing program.
To lead and coordinate all quality & service-related program outlined as per OMDA
Implement Internal Audit programs to assess compliance to NMIAL directives, policies, procedures and other applicable laws.
To lead and pursue ISO 9001 certification and maintenance thereof
To lead and pursue other ISO or systems related initiatives (e.g. ISO 14,000, OHSAS 18,000) in the organization in line with company policy
To liaise with external agencies aimed at quality of service improvement at Airport
Strategically calculate and plan a risk management process to systematically evaluate, assess, review, and mitigate risk
Define clear responsibilities for the Identification, Evaluation, Estimation, Mitigation strategies, and Monitoring of risks
Provide direction and management for the safety, safety inspections, hazard mitigation safety training and compliance to DGCA guidelines and regulations
Plan the implementation of policy and procedural changes to ensure the compliance with ICAO guidelines and DGCA rules and regulations
To monitor compliance by all departments of Airport Operations Group to all applicable laws, NMIAL directives and regulatory requirements
Incident / accident reviews and trend analysis thereof
Education : A Graduate in any discipline preferably a Postgraduate degree in Aviation/Business Management from an institute/University recognized by UGC/AICTE.
Experience : 25 years to 35 years with 15 years plus relevant experience.

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