Office Manager
4 days ago
Exciting Opportunity for Office Manager Role
About the Client:
STAFF X Talent Solutions proudly collaborates with a leading civil engineering company committed to a multifaceted approach to design, construction, and management of infrastructure to achieve cost effective solutions that exceed client's expectations.
About the Role:
As an Office Manager , you will play a crucial role in overseeing the daily operations, ensuring a productive and efficient workplace. Your role combines administrative, financial, and client-facing duties. You'll coordinate activities between clients, engineers, and designers, assist directors with their tasks, and keep the office clean and well-supplied. Additionally, you'll support marketing efforts and maintain the business's financial health through effective debt management.
Key Responsibilities:
· Ensure the office is clean, organised, and well-maintained.
· Manage inventory and order office supplies, snacks, and other necessities.
· Coordinate with vendors for office maintenance and repairs.
· Answer phone calls, respond to emails, and address client concerns professionally.
· Facilitate communication between clients and the engineering/design teams.
· Manage client expectations regarding project deadlines and document requests.
· Assist directors with their daily tasks and special projects.
· Handle document control, filing, and preparation of important documents.
· Organise and schedule meetings, appointments, and travel arrangements for staff.
· Monitor and follow up with debtors to ensure timely payments and reduce overdue accounts.
· Assist in budget management and work towards achieving profitable outcomes for the business.
· Engage in marketing activities, including maintaining a LinkedIn presence.
· Coordinate with the marketing team for advertisements and promotional activities.
· Assist in creating and distributing marketing materials.
· Understand company processes and development procedures to effectively handle customer disputes.
· Provide excellent customer service to clients, ensuring their satisfaction and retention.
· Identify and implement office process improvements to enhance efficiency.
· Develop and maintain office policies and procedures.
· Assist in onboarding new employees and maintaining personnel records.
· Support HR in organising team-building activities and company events.
· Liaise with IT support to ensure smooth functioning of office technology and systems.
· Assist staff with basic IT issues and coordinate external IT support when necessary.
· Ensure compliance with health and safety regulations within the office.
· Maintain records of compliance and conduct regular safety audits.
Requirements
Key Requirements:
· Bachelor’s degree in business administration, Management, or a related field preferred
· Proven experience in office management or a similar administrative role.
· Strong organisational and multitasking abilities.
· Excellent communication and interpersonal skills.
· Proficiency in Microsoft Office Suite and office management software.
· Basic understanding of financial and accounting principles.
· Experience in marketing and social media management is a plus.
· Ability to handle confidential information with discretion.
· Experience in an engineering consultancy or related construction industry.
· Familiarity with project management tools and software.
· Experience in coordinating between multiple departments and managing cross-functional teams.
· Background in managing client relationships and service contracts.
· Proven ability to improve office processes and implement efficiency measures.
· Experience in event planning, marketing, and coordination.
· Knowledge of HR best practices and employee onboarding processes.
· Understanding of IT systems and troubleshooting basic technical issues
Benefits
Why Join Our Client?
· Great location in Ryde, NSW.
· Work with a highly motivated and experienced team of multidisciplinary engineers, with extensive local experience in civil, structural, and remedial engineering.
· Enjoy a streamlined service that provides a fully integrated multi-disciplinary approach to a wide array of projects.
· Take on dynamic role with the opportunity to scale the business.
· Collaborate with a dedicated team crafting personalised solutions to empower clients and partners.
· Engage with industry experts and visionary leaders in a dynamic work environment.
· Become a valued member of a company that fosters creativity, innovation, and a flexible, supportive culture
How to Apply:
If you're a proactive and results-driven Office Manager , we invite you to take the next step in your career with us. Click "Apply" or send your resume to to explore this exciting opportunity.
Requirements
Key Requirements: · Bachelor’s degree in business administration, Management, or a related field preferred · Proven experience in office management or a similar administrative role. · Strong organisational and multitasking abilities. · Excellent communication and interpersonal skills. · Proficiency in Microsoft Office Suite and office management software. · Basic understanding of financial and accounting principles. · Experience in marketing and social media management is a plus. · Ability to handle confidential information with discretion. · Experience in an engineering consultancy or related construction industry. · Familiarity with project management tools and software. · Experience in coordinating between multiple departments and managing cross-functional teams. · Background in managing client relationships and service contracts. · Proven ability to improve office processes and implement efficiency measures. · Experience in event planning, marketing, and coordination. · Knowledge of HR best practices and employee onboarding processes. · Understanding of IT systems and troubleshooting basic technical issues
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