Head of Sales

4 weeks ago

delhi, India CYC Group Full time
Company Description
CYC Group is a dynamic entity that offers a diverse range of services including events, hotel booking, hotel aggregation, vacations, digital innovation, educational content, and artist management. With a commitment to excellence and innovation, CYC Group has become a trusted partner for over 1500 clients across India.
Role Description
This is a full-time on-site role for a Head of Sales at CYC Group. The Head of Sales will be responsible for managing day-to-day sales operations, leading a sales team, and implementing effective sales strategies. They will also be responsible for maintaining and developing client relationships, achieving sales targets, and driving revenue growth.
The Head of Sales is a senior leadership role responsible for driving the sales strategy, managing the sales team, and achieving revenue targets within an organization. This position requires a strategic approach to sales management, strong leadership skills, and a deep understanding of market dynamics.
Responsibilities:
Sales Strategy and Planning:
Develop and implement a comprehensive sales strategy aligned with the company's overall goals and objectives.
Analyze market trends, customer needs, and competitor activities to identify opportunities for growth and expansion.
Set sales targets and objectives for the sales team, and develop actionable plans to achieve them.
Team Management and Leadership:
Recruit, train, and mentor a high-performing sales team, fostering a culture of excellence, collaboration, and continuous improvement.
Provide guidance, support, and coaching to sales representatives, helping them develop their skills and achieve their full potential.
Conduct regular performance evaluations, provide constructive feedback, and implement strategies to motivate and incentivize the team.
Business Development:
Lead by example in prospecting, networking, and building relationships with key clients and strategic partners.
Identify new business opportunities and potential clients, and develop targeted strategies to acquire and retain them.
Collaborate with marketing, product development, and other cross-functional teams to align sales efforts with overall business objectives.
Sales Operations and Performance Management:
Establish and maintain efficient sales processes, tools, and systems to streamline operations and maximize productivity.
Monitor sales performance metrics, analyze data, and generate reports to track progress towards targets and identify areas for improvement.
Implement best practices, sales methodologies, and KPIs to ensure consistent performance and accountability across the sales team.
Customer Relationship Management:
Cultivate and maintain strong relationships with key customers, understanding their needs, preferences, and pain points.
Act as a trusted advisor to clients, providing solutions-oriented advice and delivering exceptional customer service.
Address customer inquiries, concerns, and escalations in a timely and professional manner, ensuring high levels of satisfaction and retention.
Requirements:
Bachelor's degree in Business Administration, Hospitality, Marketing, Sales, or related field. MBA preferred.
Proven track record of success in sales leadership roles, with a minimum of 10 years of experience in Hotels/FMCG/Travels/Telecom industry.
Strong leadership and management skills, with the ability to inspire, motivate, and develop a high-performing sales team.
Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and credibility with internal and external stakeholders.
Strategic thinker with a results-oriented mindset, capable of setting ambitious goals and driving execution to achieve them.
Proficiency in CRM software, sales analytics tools, and Microsoft Office Suite.
Conclusion:
The Head of Sales plays a critical role in driving revenue growth, building customer relationships, and shaping the overall success of the organization. By combining strategic vision, strong leadership, and effective execution, this role contributes significantly to the achievement of sales targets and the long-term success of the business.

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