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Pricing Specialist
4 weeks ago
Overview
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone, through social media, and in-person. And from acquisition and sales to customer care and support, Alorica provides a host of world class services, including logistics and fulfillment. We’re proud to passionately serve clients as diverse as we are — automotive, financial services, healthcare, retail and tech companies, many in the Fortune 1000. We are headquartered in Irvine, CA, with more than 100,000 employees in 100 locations across the globe including India. Intrigued? Join us.
What you will do - Main responsibilities:
- You will be the backbone pricing Alorica’s Digital Transformation Solutions for key pursuits
- You will work with Alorica’s Pricing and Digital Transformation solutions team to understand the solution components, expected YOY benefits, CAPEX and OPEX inputs and assumptions to effectively create a compelling and value driven proposal for renewals, expansion and new logo pursuits
- You will write up the responses in line with the submission format pricing related questions
- In doing so, you will demonstrate a comprehensive understanding of the customers' business and our transformation toolset, maintaining a balance between the interests of the customer and that of Alorica
- Conduct bid vs. did analysis to sharpen pricing assumptions and reduce risk
- Build and maintain positive, long-lasting strategic relationships with key internal stakeholders that you will rely on to price the proposal
What you need to bring – Required skills
- You are experienced in pricing for transformation in the business process services / consulting industry with a track record of successfully delivering quantifiable and value driven output
- You are a 360 thinker, a lifelong learner and constantly assimilate information
- You have excellent analytical, presentation & communication skills. MS PowerPoint, Excel are a must
- Ability to independently develop pricing for complex business proposals
- You are a servant leader and team player who listens and can build trusting and collaborative relationships with stakeholders and teammates
- You make data-based decision making a core way of working, you are able to constructively debate ideas, and constantly push for the best outcomes
- You draw energy from understanding and breaking complex challenges into manageable phases; you are resilient by nature and comfortable with ambiguity
What you need to bring – Good to have skills
Knowledge of Contact center industry
Understanding of Automation, Analytics, Design thinking and Omnichannel solutions
Any relevant industry specific knowledge or expertise
Education & Experience
- Bachelor's degree required
- 5+ years’ experience in pricing for business or digital transformation, technology or business consulting in a services environment
Shift schedule
- Significant overlap with US EST hours
- Need based weekend work
Work set-up (Indefinite WAH/Permanent WAH/Onsite): Prefer in office. OK with WAH with flexibility to travel as needed to an Alorica office
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