Hiring For Associate SME Desktop Virtualization

3 weeks ago

Bengaluru, India Microland Full time

Job Title: Associate SME Desktop Virtualization

Location: Bangalore, India
Job Type: Full-Time
Department: IT Infrastructure / End-User Computing

Key Responsibilities:

  • Manage, support, and optimize Azure Virtual Desktop (AVD) and Citrix environments.
  • Design and implement virtual desktop infrastructure solutions based on business requirements.
  • Lead and execute migration projects from legacy desktop platforms to AVD or Citrix.
  • Monitor VDI performance and availability; troubleshoot and resolve issues.
  • Collaborate with cloud, network, and security teams to ensure secure and compliant deployments.
  • Manage user provisioning, application publishing, and policy configuration.
  • Develop and maintain technical documentation, SOPs, and runbooks.
  • Provide L2/L3 support for virtual desktop-related incidents and service requests.
  • Conduct regular system patching, upgrades, and performance tuning.
  • Participate in capacity planning and cost optimization initiatives.

Required Skills and Qualifications:

  • 5+ years of experience in virtual desktop infrastructure (VDI) management.
  • Strong hands-on expertise in Azure Virtual Desktop (AVD) deployment, scaling, and optimization.
  • Proven experience with Citrix Virtual Apps and Desktops (formerly XenApp/XenDesktop).
  • Experience in migrating from on-prem VDI solutions (e.g., Citrix, VMware) to Azure or hybrid environments.
  • Good understanding of Microsoft Azure services, including networking, storage, and identity.
  • Proficiency in PowerShell scripting and automation for VDI tasks.
  • Knowledge of profile management tools (e.g., FSLogix, Citrix UPM).
  • Familiarity with Intune and endpoint management in virtual environments.
  • Solid understanding of ITIL processes and change management.

Preferred Qualifications:

  • Microsoft certifications (e.g., AZ-140, AZ-104).
  • Citrix certifications (e.g., CCA-V, CCP-V).
  • Experience with VMware Horizon or other VDI platforms is a plus.
  • Experience with monitoring tools like Azure Monitor, Citrix Director, etc.

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