
Specialist - Techno Functional Expert
3 weeks ago
Role Purpose:
The Specialist - Techno functional expert oversees the analysis and conversion of business requirements into technical solutions. This role is responsible for creating detailed technical documentation and collaborating with Engineering and Product teams to ensure solutions align with user needs.
Duties and Responsibilities:
Understand customer requirements.
Lead the elicitation, documentation, and prioritization of functional and non-functional requirements.
Analyze and define the impact of requirements on transactions and system components.
Develop EPICs, business stories, and technical change requests to support development.
Work with software developers and architects to define solution designs.
Support development, testing phases, and implementation of new features.
Conduct demonstrations of functional enhancements to stakeholders.
Knowledge, Experience & Skills:
Bachelor's degree in Computer Science, Information Systems, or related field. Relevant certifications are a plus.
Extensive experience as a Techno-functional role specializing in airline operations or related domains.
Strong analytical mindset with the ability to translate complex business needs into technical solutions.
Excellent communication, negotiation, and stakeholder management skills.
Familiarity with airline industry standards, regulations, and data exchange standards.
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