Head of Operations

2 weeks ago

Hyderabad, India Hanging Hammer Full time

Job Role: Head of
Operations

Company Type:
Interior Design & Turnkey Projects

Position Overview

The Operations Head will oversee the end-to-end execution of interior and turnkey projects, ensuring smooth coordination between design, vendors, procurement, site operations, and office management. This role requires a highly organized and strategic professional who can streamline processes, manage multiple stakeholders, and drive operational efficiency while maintaining quality standards.

Key Responsibilities
1. Project & Site Operations

  • Oversee day-to-day site operations across multiple projects.
  • Supervise and guide site supervisors, contractors, and execution teams.
  • Ensure timely project execution as per design intent, quality benchmarks, and safety standards.
  • Monitor project timelines, budgets, and resource allocation to minimize delays.
  • Resolve on-ground operational challenges proactively.

2. Vendor Management & Procurement

  • Identify, evaluate, and onboard reliable vendors, suppliers, and subcontractors.
  • Negotiate contracts, pricing, and credit terms to optimize cost efficiency.
  • Streamline procurement processes for interior materials, finishes, furniture, fixtures, and equipment.
  • Ensure timely delivery of materials to sites to avoid delays.
  • Build long-term partnerships with vendors while maintaining quality assurance.

3. Office Operations & Administration

  • Oversee day-to-day office operations including administration, HR, and facility management.
  • Coordinate with HR for manpower planning, recruitment, and performance monitoring.
  • Ensure proper documentation, compliance, and record-keeping of company operations.
  • Implement SOPs (Standard Operating Procedures) across functions to maintain consistency.

4. Team Leadership & Coordination

  • Lead cross-functional teams including site engineers, designers, procurement staff, and admin.
  • Train, mentor, and motivate staff to improve productivity and accountability.
  • Foster collaboration between design and execution teams for seamless project delivery.

5. Financial & Reporting Responsibilities

  • Work with management to prepare project quotation. BOQ and budgets
  • Cost control measures in the project execution.
  • Monitor expenses, resource utilization, and procurement efficiency.
  • Prepare regular reports on project status, vendor performance, and operational KPIs for management review.

Key Skills & Competencies

  • Strong leadership and team management skills.
  • Excellent negotiation and vendor relationship management.
  • Deep knowledge of interior materials, finishes, and turnkey execution processes.
  • Ability to handle multiple projects simultaneously.
  • Problem-solving and crisis management skills.
  • Strong organizational and time-management capabilities.
  • Proficiency in MS Office, project management tools, and ERP software (if applicable).
  • Proficiency in AI Tool to assist in the work

Qualifications & Experience

  • Bachelor's degree in Civil Engineering / Architecture / Interior Design / Business Administration (preferred).
  • 7+ years of experience in operations/project management within the interior design, construction, or turnkey industry.
  • Proven track record in managing vendors, procurement, and large-scale project execution.

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