Escalation Engineer

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Escalation Engineer to contribute to the success of our...

Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way...

Escalation Analyst Customer ServiceLocation: Bangalore, India; Trivandrum, IndiaDescription:Its an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazines Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take...

The Opportunity We ensure the success of our ground-breaking technology through cluster health monitoring, quick response time, and unparalleled customer intimacy. We are top-notch engineers from leading virtualization, compute, and networking companies with the ability to handle all problems that come our way. The Nutanix Support Team works...

Escalation Support Engineer – Engineering Support Join the team that is the vital link between Customer Support and Development at Mimecast Are you passionate about providing the highest levels of technical support? Do you have a strong knowledge of cybersecurity? If working for a leader in this space and being responsible for helping customers stay...

Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world’s largest cloud software providers, serving more than million users around the globe. When you join Cloud Software Group, you are making a difference for real people,each of whom count on our suite of cloud solutions to get work done – from anywhere....

About This Team: We are the Advanced Support team specializing in NetScaler, SDWAN, NetScaler Console products. As the ultimate level of support for our customers, we collaborate closely with Engineering and LCM teams to swiftly identify and resolve any issues or bugs, ensuring seamless operation of the network. Job Description: You have a...

About This Team: We are the Advanced Support team specializing in NetScaler, SDWAN, NetScaler Console products. As the ultimate level of support for our customers, we collaborate closely with Engineering and LCM teams to swiftly identify and resolve any issues or bugs, ensuring seamless operation of the network. Job Description: You have a...

Job ID 24-060    Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data, and applications with innovative solutions that grow and adapt with our customers’...

Key Responsibilities :- Delivering top-tier support for complex, urgent issues through phone, email, and remote assistance.- Take ownership of Technical Escalations from Tier 1 engineers, assume responsibility for resolutions and customer outcomes, including potential escalation to Engineering /Development teams when necessary.- Collaborate with Engineering...

Key Responsibilities :- Delivering top-tier support for complex, urgent issues through phone, email, and remote assistance.- Take ownership of Technical Escalations from Tier 1 engineers, assume responsibility for resolutions and customer outcomes, including potential escalation to Engineering /Development teams when necessary.- Collaborate with Engineering...

Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

Job Description We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. We create...

Overview With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

MANAGER FACILITIES GOALS Ensure smooth working through organizing, directing, managing and evaluating operations in areas of facility and management support services. Also, responsible for client relationship, Smooth integration between engineering and soft services, Parking management / Security, Pest control and landscaping, MIS generation, Critical...

ID:  75514 We Elevate... You Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving. Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works...

We Elevate... Your Responsibilities Key responsibilities include: Plan and execute the installation and commissioning of elevators and escalators in accordance with the defined budget, timelines, Schindler Safety & Quality standards and Company procedures. Plan the jobs and provide supervision to FTs and sub-contractor workers for timely...

Job Description :As an L3 Technical Support Engineer, you will be responsible for providing advanced technical support to our clients, resolving complex technical issues, and ensuring the highest level of customer satisfaction. You will work closely with our customers, as well as internal teams including L1/L2 support, engineering, and product development,...

Job Description :As an L3 Technical Support Engineer, you will be responsible for providing advanced technical support to our clients, resolving complex technical issues, and ensuring the highest level of customer satisfaction. You will work closely with our customers, as well as internal teams including L1/L2 support, engineering, and product development,...

We Elevate... Your Responsibilities Key responsibilities include: Plan and execute the installation and commissioning of elevators and escalators in accordance with the defined budget, timelines, Schindler Safety & Quality standards and Company procedures. Plan the jobs and provide supervision to FTs and sub-contractor workers for timely...