Staff Escalation Engineer

Title: Escalation Engineer Location: Bangalore, Karnataka, IN, 560071 Requisition ID: 126158 About NetApp We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with...

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Escalation Engineer to contribute to the success of our...

Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way...

MANAGER FACILITIES GOALS Ensure smooth working through organizing, directing, managing and evaluating operations in areas of facility and management support services. Also, responsible for client relationship, Smooth integration between engineering and soft services, Parking management / Security, Pest control and landscaping, MIS generation, Critical...

Job Description We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. We create...

Escalation Analyst Customer ServiceLocation: Bangalore, India; Trivandrum, IndiaDescription:Its an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazines Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take...

Escalation Support Engineer – Engineering Support Join the team that is the vital link between Customer Support and Development at Mimecast Are you passionate about providing the highest levels of technical support? Do you have a strong knowledge of cybersecurity? If working for a leader in this space and being responsible for helping customers stay...

Overview symplr is seeking a Staff Quality Engineer to lead the quality engineering efforts of a product. The Staff Quality Engineer is responsible for ensuring symplr software solutions are delivered to clients with utmost quality. This person is involved in all aspects of software development lifecycle, including designing, and executing test...

Overview symplr is seeking a Staff Quality Engineer to lead the quality engineering efforts of a product. The Staff Quality Engineer is responsible for ensuring symplr software solutions are delivered to clients with utmost quality. This person is involved in all aspects of software development lifecycle, including designing, and executing test...

Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world’s largest cloud software providers, serving more than million users around the globe. When you join Cloud Software Group, you are making a difference for real people,each of whom count on our suite of cloud solutions to get work done – from anywhere....

Staff Engineer Important Information Experience: 10 to 15 years Job Location: Bangalore Position Type: Full time Work Mode- Hybrid (3 days in office) Job Summary: Working closely with the Engineers to develop the best technical design, strategy and drive execution to build capabilities into the platform Service ownership...

About This Team: We are the Advanced Support team specializing in NetScaler, SDWAN, NetScaler Console products. As the ultimate level of support for our customers, we collaborate closely with Engineering and LCM teams to swiftly identify and resolve any issues or bugs, ensuring seamless operation of the network. Job Description: You have a...

About This Team: We are the Advanced Support team specializing in NetScaler, SDWAN, NetScaler Console products. As the ultimate level of support for our customers, we collaborate closely with Engineering and LCM teams to swiftly identify and resolve any issues or bugs, ensuring seamless operation of the network. Job Description: You have a...

In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.   How You'll Help Us Connect the World   The Staff / Sr Staff Technical Support Engineer (TSE) takes ownership of customer reported network issues in order to provide assistance to quickly restore service and provide problem resolution.  Staff TSEs are...

About the Role:We are seeking a Staff/Principal Software Engineer to join Pocket FM's engineeringorganization. As a tech rockstar, your deep design and architecture expertise will help us scaleour technology that powers industry-defining mobile applications, catering to millions of audiolovers in India and the US. You will own the charter of architecting,...

Job ID 24-060    Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data, and applications with innovative solutions that grow and adapt with our customers’...

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business...

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business...

Our client searching for a Staff Information Security Engineer in India. This position is hybrid friendly (WFH several days a week). We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You...

Key Responsibilities :- Delivering top-tier support for complex, urgent issues through phone, email, and remote assistance.- Take ownership of Technical Escalations from Tier 1 engineers, assume responsibility for resolutions and customer outcomes, including potential escalation to Engineering /Development teams when necessary.- Collaborate with Engineering...