Senior Unified Communication Engineer

6 days ago

Hyderabad, India Inspiredge Full time

Job Title: Senior Cisco Unified Communications Engineer

Experience: 10+ years

Locations: Hyderabad, Vizag

Job Summary:

We are looking for an experienced Senior Cisco Unified Communications Engineer with over 10 years of hands-on expertise in designing, deploying, and managing Cisco Unified Communications solutions. The ideal candidate will have strong knowledge of UCCE with CVP, IP IVR, VoIP networks, and protocols including MGCP, H.323, and SIP. This role will involve end-to-end project implementation, troubleshooting, and optimization of Cisco UC environments at our Hyderabad and Vizag locations.

Key Responsibilities:

  • Design, implement, and deploy Cisco Unified Communications systems, including UCCE with CVP and IP IVR solutions.
  • Manage VoIP network infrastructure ensuring high availability and performance.
  • Configure and troubleshoot call control protocols such as MGCP, H.323, and SIP.
  • Collaborate with cross-functional teams to integrate UC solutions with existing IT infrastructure.
  • Conduct network assessments and recommend enhancements for improved UC performance and scalability.
  • Provide operational support and resolve complex technical issues related to Cisco UC deployments.
  • Lead projects and mentor junior engineers on Cisco UC technologies.
  • Maintain up-to-date documentation for all UC systems and processes.

Required Skills & Qualifications:

  • Minimum 10 years of experience designing and deploying Cisco Unified Communications solutions.
  • Strong expertise in Cisco UCCE with CVP and IP IVR systems.
  • In-depth knowledge of VoIP technologies and protocols: MGCP, H.323, SIP.
  • Experience working with Cisco Unified Communications Manager (CUCM) and related components.
  • Excellent troubleshooting and problem-solving skills for complex UC environments.
  • Strong communication and project management skills.
  • Willingness to work in Hyderabad and Vizag locations.

Preferred Qualifications:

  • Cisco certifications such as CCNP Collaboration, CCIE Collaboration.
  • Experience with Cisco contact center solutions and integrations

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