Cloud Operations Manager

15 hours ago

Hyderabad, India SHI | Locuz - An SHI Company Full time
Hi,
We have an immediate requirement for "Cloud Operations/Delivery Manager" with our organization
SHI Locuz Enterprise Solutions Pvt Ltd.
Job Description – Delivery/Ops Manager (Cloud)
Position: Delivery/Ops Manager – Cloud
Location: Hyderabad
Role Overview
We are seeking an experienced Delivery Manager to lead our Cloud Operations function supporting ~150 enterprise customers running workloads across major CSP. This role involves managing a 24x7 operations team of ~100 engineers, ensuring service excellence, operational efficiency, customer satisfaction, and continuous improvement in delivery processes.
Key Responsibilities
Act as the primary point of escalation for Cloud service delivery across major cloud provides including but not limited to AWS, Azure, GCP, Snowflake.
Ensure SLAs, KPIs, and contractual obligations are met.
Conduct regular service reviews with key clients.
Manage and mentor a 100+ member engineering team working in shifts (24x7).
Optimize shift schedules to ensure full coverage and efficient workload management.
Drive performance management, training, and career development.
Implement ITIL best practices for incident, problem, and change management.
Ensure proper documentation, runbooks, and knowledge base maintenance.
Identify and execute automation opportunities to improve operational efficiency.
Oversee cost optimization, security compliance, and performance monitoring.
Collaborate with architects and DevOps teams for infrastructure improvements.
Work closely with Sales, Pre-Sales, and Customer Success teams for seamless onboarding and delivery.
Provide regular updates to leadership on delivery performance, risks, and improvements.
Required Skills & Qualifications
8+ years in IT services, with at least 2 years in Cloud/Operations delivery management.
Strong working knowledge of cloud services, and operations, specially AWS and Azure.
Proven track record of managing small to large customer portfolios (50+ accounts).
Experience managing large teams in a 24x7 operational setup.
Strong understanding of ITIL frameworks (ITIL v3 or v4 certification preferred).
Excellent communication, leadership, and stakeholder management skills.
Experience with tools like ServiceNow, Jira, MS Project, CloudWatch, Azure Monitor, etc.

  • Cloud Senior Manager

    4 days ago

    Hyderabad, Telangana, India Google Operations Center Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs the Senior Manager you will be leading a team of technical support and engineering professionals...

  • Cloud Operations Manager

    1 week ago

    Hyderabad, India Locuz Full time

    Job Description - Oversee and manage cloud operations to ensure seamless service delivery and optimized performance. - Expertise in managing cloud infrastructure across major platforms (AWS, Azure, GCP). - Proven experience in cloud operations, service management, and delivering high-quality cloud services on a scale. - Coordinate and collaborate with...

  • Cloud operations manager

    15 hours ago

    Hyderabad, India SHI | Locuz - An SHI Company Full time

    Hi, We have an immediate requirement for " Cloud Operations/Delivery Manager" with our organization SHI Locuz Enterprise Solutions Pvt Ltd. Job Description – Delivery/Ops Manager (Cloud) Position: Delivery/Ops Manager – Cloud Location: Hyderabad Role Overview We are seeking an experienced Delivery Manager to lead our Cloud Operations function...

  • Cloud Security Governance

    6 days ago

    Hyderabad, India Magellanic Cloud Full time

    Total Experience: YearsRelevant Experience: 8+ YearsLocation: HyderabadWork Mode: Hybrid (3 Days WFO)Shift Timing: Night Shift(8AM- 5 PM EST) Primary Skills: Financial management and cloud cost optimization Experience with FinOps tools: CoreStack, CloudCheckr, OpsCompass Deep understanding of AWS, Azure, GCP pricing models Financial analysis and reporting...

  • Cloud Operations Manager

    1 week ago

    Hyderabad, India SHI | Locuz - An SHI Company Full time

    Hi,We have an immediate requirement for "Cloud Operations/Delivery Manager" with our organizationSHI Locuz Enterprise Solutions Pvt Ltd.Job Description – Delivery/Ops Manager (Cloud)Position: Delivery/Ops Manager – CloudLocation: HyderabadRole OverviewWe are seeking an experienced Delivery Manager to lead our Cloud Operations function supporting ~150...

  • Cloud Operations Manager

    2 weeks ago

    Hyderabad, Telangana, India beBeeCloudOperations Full time ₹ 75,00,000 - ₹ 1,00,00,000

    Job Description:We are seeking an experienced Cloud Operations Manager to lead our cloud operations team and ensure the stability of customer applications and infrastructure.About the Role:The successful candidate will play a key role in delivering quality solutions to customers, ensuring their great experience.This includes planning, organizing, and...

  • Cloud Operations Manager

    3 weeks ago

    Hyderabad, Telangana, India SHI | Locuz - An SHI Company Full time

    Hi,We have an immediate requirement for "Cloud Operations/Delivery Manager" with our organizationSHI Locuz Enterprise Solutions Pvt Ltd.Job Description – Delivery/Ops Manager (Cloud)Position: Delivery/Ops Manager – Cloud Location: HyderabadRole OverviewWe are seeking an experienced Delivery Manager to lead our Cloud Operations function supporting ~150...

  • Cloud Operations Manager

    3 weeks ago

    Hyderabad, Telangana, India SHI | Locuz - An SHI Company Full time

    Hi, We have an immediate requirement for "Cloud Operations/Delivery Manager" with our organization SHI Locuz Enterprise Solutions Pvt Ltd. Job Description – Delivery/Ops Manager (Cloud) Position: Delivery/Ops Manager – Cloud Location: Hyderabad Role Overview We are seeking an experienced Delivery Manager to lead our Cloud Operations function...

  • Cloud Operations Manager

    22 hours ago

    hyderabad, India SHI | Locuz - An SHI Company Full time

    Hi,We have an immediate requirement for "Cloud Operations/Delivery Manager" with our organizationSHI Locuz Enterprise Solutions Pvt Ltd.Job Description – Delivery/Ops Manager (Cloud)Position: Delivery/Ops Manager – Cloud Location: HyderabadRole OverviewWe are seeking an experienced Delivery Manager to lead our Cloud Operations function supporting ~150...

  • Cloud Operations Manager

    1 day ago

    Hyderabad, India SHI | Locuz - An SHI Company Full time

    Hi,We have an immediate requirement for "Cloud Operations/Delivery Manager" with our organizationSHI Locuz Enterprise Solutions Pvt Ltd.Job Description – Delivery/Ops Manager (Cloud)Position: Delivery/Ops Manager – Cloud Location: HyderabadRole OverviewWe are seeking an experienced Delivery Manager to lead our Cloud Operations function supporting ~150...