Quick Commerce Operations Manager- Mumbai

4 days ago

Navi Mumbai, India SG Oasis Full time

We are seeking a highly driven and detail-oriented Quick Commerce Operations Manager to lead cross-functional coordination and operational efficiency across our Quick Commerce channels. The ideal candidate will be responsible for ensuring seamless supply connectivity, on-time dispatch, and proactive redressal of any fulfillment issues. This role is pivotal in ensuring our brand delivers an outstanding customer experience through various Quick Commerce platforms by driving process excellence, data-led analysis, and internal-external alignment.

Key Responsibilities:

  • Cross-Functional Coordination:

  • Liaise with internal teams including Supply Chain, Category, Manufacturing, Dispatch, and Customer Service to align on Quick Commerce objectives and execution.

  • Collaborate externally with Quick Commerce platform partners (e.g., Blinkit, Instamart, Zepto, etc.) to ensure smooth listings, real-time supply updates, issue resolution, and service level improvements.

  • Operational Excellence & Analysis:

  • Own and analyze performance metrics across platforms and drive corrective actions.

  • Work with supply, logistics and operations teams to optimize inventory availability and replenishment cycles for high-velocity and perishable SKUs.

  • Identify inefficiencies and implement process improvements to reduce delays, improve accuracy, and enhance end-to-end visibility.

  • Issue Redressal & Risk Management:

  • Monitor redressal queries (inventory mismatches, order delays, customer escalations) and coordinate resolution in real time.

Ideal Candidate Profile:

  • 2-4 years of experience in operations or supply chain, with direct exposure to Quick Commerce platforms (e.g., Blinkit, Instamart, Zepto, Amazon Fresh) either on the brand side or within the platform ecosystem.
  • Prior experience in managing perishables, food, or FMCG categories is highly preferred.
  • Strong analytical skills with proficiency in Excel, Google Sheets, or BI tools (Tableau, Power BI, etc.)
  • Exceptional communication and interpersonal skills ability to align and influence across departments and partners.
  • Proactive problem-solver with a structured approach to execution and issue handling.
  • Comfortable working in a high-paced, evolving environment with multiple moving parts.

Contact Person:

Aasma Shaikh

  • Brand Manager – Quick Commerce

    3 weeks ago

    Mumbai, Maharashtra, India Puretech Digital - A Genesis Company Full time

    We're Hiring: Quick Commerce SME – Brands (Manager Level)| 10–12 years' experiencePlatforms: Blinkit, Zepto, Instamart, Swiggy, Amazon FreshIntegrated Communications | Brand Strategy | Digital CommerceAre you passionate about the evolving world of quick commerce ? Do you understand how consumer brands can stand out, perform, and grow across platforms...

  • Brand Manager – Quick Commerce

    3 weeks ago

    Mumbai, Maharashtra, India Puretech Digital - A Genesis Company Full time

    We're Hiring: Quick Commerce SME – Brands (Manager Level) | 10–12 years' experience Platforms: Blinkit, Zepto, Instamart, Swiggy, Amazon Fresh Integrated Communications | Brand Strategy | Digital Commerce Are you passionate about the evolving world of quick commerce? Do you understand how consumer brands can stand out, perform, and grow across...

  • Bde Mt/quick Commerce

    2 weeks ago

    Mumbai, Maharashtra, India Vadilal Dairy International Ltd. Full time

    **Company Description** Vadilal, the iconic brand from the house of Vadilal Dairy International Limited, is one of India’s most beloved ice cream brands. Since its inception in 1907 as a family run handcrafted ice cream business, the company has evolved into an ISO 22000:2005 certified outfit. **Designation - BDE MT/Quick commerce** **Role...

  • Brand Manager – Quick Commerce

    3 weeks ago

    Mumbai, Maharashtra, India Puretech Digital - A Genesis Company Full time

    We're Hiring: Quick Commerce SME – Brands (Manager Level) | 10–12 years' experience Platforms: Blinkit, Zepto, Instamart, Swiggy, Amazon Fresh Integrated Communications | Brand Strategy | Digital Commerce Are you passionate about the evolving world of quick commerce? Do you understand how consumer brands can stand out, perform, and grow across...

  • Brand Manager – Quick Commerce

    3 weeks ago

    Mumbai, Maharashtra, India Puretech Digital - A Genesis Company Full time

    We're Hiring: Quick Commerce SME – Brands (Manager Level) | 10–12 years' experience Platforms: Blinkit, Zepto, Instamart, Swiggy, Amazon Fresh Integrated Communications | Brand Strategy | Digital CommerceAre you passionate about the evolving world of quick commerce? Do you understand how consumer brands can stand out, perform, and grow across platforms...

  • Brand Manager – Quick Commerce

    3 weeks ago

    Mumbai, Maharashtra, India Puretech Digital - A Genesis Company Full time

    We're Hiring: Quick Commerce SME – Brands (Manager Level) | 10–12 years' experience Platforms: Blinkit, Zepto, Instamart, Swiggy, Amazon Fresh Integrated Communications | Brand Strategy | Digital CommerceAre you passionate about the evolving world of quick commerce? Do you understand how consumer brands can stand out, perform, and grow across platforms...

  • Brand Manager – Quick Commerce

    4 days ago

    Mumbai, India Puretech Digital - A Genesis Company Full time

    We're Hiring: Quick Commerce SME – Brands (Manager Level) | 10–12 years' experience Platforms: Blinkit, Zepto, Instamart, Swiggy, Amazon Fresh Integrated Communications | Brand Strategy | Digital Commerce Are you passionate about the evolving world ofquick commerce? Do you understand how consumer brands can stand out, perform, and grow across...

  • Manager - Quick commerce

    2 weeks ago

    Mumbai, Maharashtra, India ACME SERVICES PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Oversee the daily operations of the Quick Commerce hubs across PAN India, ensuring efficient order processing, packing, and dispatch.Manage and optimize the delivery fleet and personnel to achieve target delivery times and customer satisfaction.Monitor and manage inventory levels, ensuring accuracy and minimizing stockouts and wastage.Implement and enforce...

  • Picker Packer Jobs Opening in Quick commerce at Mumbai-Others, MumbaiLess

    6 days ago

    Mumbai, India Quick commerce Full time

    Job Summary: The Picker Packer in a grocery store plays a vital role in ensuring smooth operations of order fulfillment, maintaining inventory accuracy, and delivering products to customers efficiently. This position involves picking items from store shelves or the warehouse according to customer orders, packing them carefully for delivery or pickup, and...

  • Growth Manager – Quick Commerce

    3 weeks ago

    Mumbai, Maharashtra, India The Sleep Company Full time

    Key Responsibilities : Business Strategy & Growth- Define and execute the go-to-market strategy for The Sleep Company's portfolio on Q-commerce platforms.- Own revenue targets, category penetration, and operational SLAs across all quick commerce channels.- Develop Joint Business Plans (JBPs) with platform partners including category mapping, assortment...