
Customer Support Specialist
1 week ago
Altisource logo
Post-Close Analyst
Employees can work remotely
Full-time
Salary - 3.5lpa + 6k NSA+ incentives( 10- 15k)
Willing to work in night shifts
Job Description
Review and update construction documents in the system to ensure completeness and accuracy.
Maintain and update construction budget details while placing inspection orders with field inspectors.
Assign inspection orders to nearby inspectors and track their acceptance and scheduling within the stipulated timeframe.
Communicate effectively with lenders, contractors, and field inspectors via calls and emails to obtain missing or required documentation.
Coordinate with stakeholders through email and phone communication to ensure order fulfillment.
Schedule and manage site inspections with field inspectors across the United States, following up to expedite order completion.
Notify clients about order status updates via emails and chat messages to ensure transparency and efficiency.
Qualifications
Graduate
Excellent attention to detail in reviewing documentation and identifying gaps.
Excellent communication skills to interact with clients, contractors, and inspectors.
Ability to multitask and meet deadlines in a fast-paced environment.
Must have experience in US mortgage documents review process.
Additional Information
PERKS OF WORKING AT ALTISOURCE
Company Description
ARE YOU READY TO WORK AT ALTISOURCE?
Are you interested in making an immediate impact on work that matters?
Are you looking to join a group of seasoned industry experts, innovators and collaborators relentlessly focused on driving results?
Are you intrigued by a billion-dollar company that is financially successful but feels like a start-up?
If so, nice to meet you; we are Altisource We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities.
Prosperity
Competitive base salaries - we believe the top talent deserves the top dollar
401k plans with company matching – we want to empower you to foster your career, and prepare for retirement
Good Health
Comprehensive Medical, Dental, and Vision insurance plans
Tax-free Flexible Spending
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