Customer Success Manager

Serve as the primary point of contact for assigned school clients, building and maintaining strong relationships. • Understand customer requirements, objectives, and challenges to proactively address their needs. • Onboard new customers efficiently, ensuring a smooth transition onto our ERP platform. • Conduct regular check-ins with customers to review...

Serve as the primary point of contact for assigned school clients, building and maintaining strong relationships.• Understand customer requirements, objectives, and challenges to proactively address their needs.• Onboard new customers efficiently, ensuring a smooth transition onto our ERP platform.• Conduct regular check-ins with customers to review...

Job DescriptionServe as the primary point of contact for assigned school clients, building and maintaining strong relationships. • Understand customer requirements, objectives, and challenges to proactively address their needs. • Onboard new customers efficiently, ensuring a smooth transition onto our ERP platform. • Conduct regular check-ins with...

Serve as theprimary point of contact for assigned school clients building andmaintaining strong relationships.Understand customer requirements objectives and challenges toproactively address theirneeds.Onboard new customers efficiently ensuring a smooth transition ontoour ERP platform.Conduct regular checkins with customers to review usage addressconcerns...

Job ResponsibilitiesClient Communication:• Serve as the main point of contact for assigned clients, maintaining regular and proactive communication.• Update clients on the status of their advertising campaigns, ensuring they are well-informed about progress, performance, and any adjustments made.• Act as a bridge between clients and internal teams,...

Key Responsibilities : Processing of New Business Queries Discrepancy Management – FOP’s WIP Management Handling Field Ops Queries & Complaints Processing of cheques / cash / credit card Poll Coll clearance Petty Cash Management Vendor Management Statutory and Facility Management Agency Contract – Existing agents Adherence to...

**Role Description** We are currently seeking a Soft Skill Trainer to join our team on a part-time basis. As a Soft Skill Trainer at Success Scholar, you will be responsible for delivering training sessions to students and helping them develop essential interpersonal skills. This role is based in Kolkata and requires on-site presence. **Qualifications** -...

Position Manager Customer Retention No. of Positions 3 Department Customer Retention Team Function Operations Reporting to Head Customer Retention Band 4/4A Location Kolkata/Mumbai Last date of submission

Position Manager Customer Retention No. of Positions 3 Department Customer Retention Team Function Operations Reporting to Head Customer Retention Band 4/4A Location Kolkata/Mumbai Last date of submission

Job DescriptionJob description: Junior Executive - Customer CareRoles and Responsibilities1. Manage Inbound /Outbound calls2. Managing a team of representatives offering customer support3. Resolving customer complaints brought to your attention4. Over-seeing the customer service process5. Monitoring the work of individual representatives and of the team6....

Trainee Customer Service Support Advisor **Job Req ID**:14554**Posting Date**:17-Apr-2023**Function**:BT contact centres**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:Competitive**Why this job matters** The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support excellence...

Trainee Customer Service Support Advisor **Job Req ID**:15859**Posting Date**:22 May 2023**Function**:BT contact centres**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:Competitive**Why this job matters** The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support excellence...

Customer Service Support Advisor **Job Req ID**:13100**Posting Date**:17-Apr-2023**Function**:Business Services & Operations**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:Competitive**Recruiter: Praveen Lanka** **Hiring Manager**: **Career Grade**: **Internal Closing Date**: **Why this job matters** The Customer Service Advisor 1...

We are seeking a dedicated and personable Customer Relations Executive to join our team. As a pivotal link between our organization and our valued customers, you will be responsible for maintaining and enhancing positive relationships, addressing inquiries, resolving issues, and ensuring an exceptional customer experience. Your excellent communication skills...

Drones Tech Lab - Brand Owned by RCHobbytech Sol. Pvt. Ltd. Urgently Hiring Experienced Tele caller / Customer Service Executive for Our Office in Newtown. As a telecaller / Customer Service Executive, you will have a unique opportunity to contribute to the growth and success of our platform. You will be responsible for making outbound calls to the...

**Key Responsibilities**: **Short Info** - Posted: 0 day(s) ago- Work Location: Kolkata- Qualifications: Any Graduate- Experience: 0 Years - 0 Months To 4 Years - 0 Months

Managed Services - Project Co-ordinator **Job Req ID**:13032**Posting Date**:21-Apr-2023**Function**:Business Services & Operations**Location**:PLOT NO II F/1, BLOCK II F, RA, Kolkata, India**Salary**:Competitive**Why this job matters** The Service Delivery Advisor 2 assists in service delivery activities across multiple customer accounts, supporting...

**Position Overview**:We are seeking a dedicated and personable Customer Relations Executive to join our team. As a pivotal link between our organization and our valued customers, you will be responsible for maintaining and enhancing positive relationships, addressing inquiries, resolving issues, and ensuring an exceptional customer experience. Your...

Job description: Junior Executive - Customer CareRoles and Responsibilities1. Manage Inbound /Outbound calls2. Managing a team of representatives offering customer support3. Resolving customer complaints brought to your attention4. Over-seeing the customer service process5. Monitoring the work of individual representatives and of the team6. Possessing...

Join us at Ashika Group and be a part of a dynamic team that is dedicated to providing outstanding support and building lasting relationships with our clients. To apply, please submit your resume and a cover letter highlighting your relevant skills and experience in customer support. We look forward to welcoming you aboard and embarking on a journey of...