Customer Care Executive
3 weeks ago
Drones Tech Lab - Brand Owned by RCHobbytech Sol. Pvt. Ltd. Urgently Hiring Experienced Tele caller / Customer Service Executive for Our Office in Newtown. As a telecaller / Customer Service Executive, you will have a unique opportunity to contribute to the growth and success of our platform.
You will be responsible for making outbound calls to the client/customers, promoting our company features and facilitating user engagement.
Engage in active listening to understand customers needs, answer questions, and provide relevant information about our product or services.
Collaborate with the marketing and sales team.
Maintaining accurate records of the customer interactions, including call logs, leads and feedback, in the CRM system.
Strong interpersonal skills and the ability to build rapport with customers quickly.
Positive attitude, self-motivated and goal oriented.
Good Computer skills and familiarity with CRM software or similar tools.
Good organisational skills and the ability to manage time effectively.
Previous experience as a tele caller or customer service executive is a must with a minimum experience of 2-3 years.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹18,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 5 years (preferred)
Application Deadline: 15/08/2023
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