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Secure Start Operations Coordinator

1 month ago

gurugram, India Hollister Incorporated Full time

Summary

The purpose of the Secure Start Services Operations Coordinator role is to manage end-user enrollment into Secure Start Services and sample fulfillment. This position will be responsible for overseeing and executing the set protocols for Salesforce data management to ensure every consumer receives a five-start enrollment and sampling experience. 

 

Location

India

 

 

Responsibilities

 

  • Qualify orders as enrollments or resamples based on a set of criteria
  • Search for existing users in database and/or create new customer profiles
  • Accurately add relevant datapoints into Salesforce.com to maintain data integrity
  • Input orders and comply with special instruction on order form
  • Communicate disqualified or pending enrollments to appropriate team
  • Comply to sample formulary quantities and SKUs
  • Cross-train on sample requests as necessary

Essential Functions of the Role

  • Excellent communication skills
  • Ability to work greater than 40 hours if need arises
  • Ability to sit for long periods of time
  • Ability to multi-task with strong attention to detail

Qualifications

  • Number of Overall Years Necessary: 0-2
  • Experience with Microsoft Office Suite/Outlook/Salesforce Data Management

 

 

Location - Gurgaon

Mode - Hybrid

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