AVP/ Sr. Manager

4 weeks ago

Delhi, India Tata Motors Insurance Broking and Advisory Services Ltd. Full time

Company Description

Tata Motors Insurance Broking and Advisory Services Limited (TMIBASL), a wholly owned subsidiary of Tata Motors Limited, is part of the $106 billion Tata group. TMIBASL offers expertise in insurance broking and consultancy services across India, providing customers with a wide range of insurance products from leading companies. As a Composite Broker, TMIBASL assists both corporate and retail clients in selecting the best non-life and life insurance plans, including motor, health, property, marine, reinsurance, and cyber. With 18 branch offices and a network of 300 employees, TMIBASL is committed to offering ethical and transparent services that prioritize customer value.

Role Description

This is a full-time on-site role located in New Delhi for the position of AVP/Sr. Manager - Client Servicing - Non Employee Benefit Insurance Program at TMIBASL. The role involves overseeing and managing client servicing functions, addressing client inquiries and issues promptly, ensuring timely policy issuance and renewal, and managing claim settlements efficiently. Additionally, the role requires coordination with internal teams and insurance companies to provide optimal insurance solutions, maintaining strong client relationships, and delivering excellent customer service.

Qualifications

  • Experience in client servicing, customer relationship management, and addressing client inquiries
  • Knowledge in policy issuance, renewal processes, and claims management
  • Familiarity with non-life and life insurance products
  • Strong communication, coordination, and organizational skills
  • Ability to work effectively with internal teams and external insurance companies
  • Bachelor's degree in Business, Finance, Insurance, or related field; relevant certifications are a plus
  • Experience in insurance broking or advisory services is advantageous

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