L2 Support Analyst

3 weeks ago

Chennai, India Mobile Programming Full time

Job Description:Duties and Responsibilities:As part of the team, you will:As a L2/L1 application support specialist having experience in Windows/Linux, SQL, UNIX, Scripts, python & Node JS (Code understanding/debugging/Development)

Open to work under 24*7 model and other holidays as required by the businessGood to have the ability to identity the front end/back end issuesRespond to customer inquiries and assist in troubleshooting and resolving challengesPrioritizing the workload of the Application Support teamAble to work on Metrics and ReportsManaging the Issue Management Process and Reviewing potential areas for service improvementProviding technical leadership and input on application/infrastructure gaps and potential issue areasNeed to be involved in automation and process improvement related tasksInteracting with internal teams and external 3rd party vendors to troubleshoot and resolve CS/Application issuesDesigning metrics for reporting and guiding the L1/L2 teams to create SOP for new processes.

Maintaining application monitoring and reviewIdeal candidate should have understanding on incident, request and problem management processE-commerce experience and experience with any BI tool is added advantage Qualification & Skills:5+ years of experience in Production supportBachelors / Masters Degree in Computer Science or related field in a reputed institutionHands-on/code debugging experience in Node JS and PythonDatabase: SQL, OracleOS: UNIX, WindowsExperience in debugging through logs* Tools: BI, Grafana, Kibana, Dynatrace, Splunk etc.

  • L2 Support Analyst

    2 weeks ago

    Chennai, Tamil Nadu, India Mobile Programming Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description:Duties and Responsibilities:As part of the team, you will:As a L2/L1 application support specialist having experience in Windows/Linux, SQL, UNIX, Scripts, python & Node JS (Code understanding/debugging/Development)Open to work under 24*7 model and other holidays as required by the businessGood to have the ability to identity the front...

  • SOC L2 Analyst

    1 week ago

    Bengaluru, Chennai, India AltiSec Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    We are seeking a highly motivated and skilled SOC L2 Analyst to join our security team at Bangalore & Chennai. The ideal candidate will be responsible for advanced security incident analysis, threat hunting, and the development of new detection rules and playbooks. This role will also have a partial focus on security governance, including assisting with...

  • L2 Desktop Support Engineer

    5 days ago

    Chennai, Tamil Nadu, India TRDFIN Support Services Pvt Ltd Full time ₹ 2,04,000 - ₹ 2,40,000 per year

    Job Role:L2 - Desktop Support EngineerExperience :1 yearsBudget :17k to 20k as a take homeLocation:Chennai / GurugramFlexible to work in rotational shift with 5 days workingRoles and Responsibilities:-Hands on experience in Active Directory- user id (Addition / Deletion / Disable)-OS installation and in Bit locker encryption Assembling-Hardware upgradation...

  • L2 Production Support

    1 week ago

    Chennai, India Virtusa Full time

    L2 Production Support - CREQ Description T2/T3 - L2 Application Support Resources required: 4 to 5 years of IT experience with Level 2 Application Production support, ITIL Technical Skills - Unix/Linux, Unix scripting , Oracle SQL , Autosys, Excellent Communication Skills, Confidence Tools: ITRS, Autosys, Service Now, uDeploy Domain Knowledge: Banking Good...

  • L2 Production Support

    1 week ago

    Chennai, India Virtusa Full time

    L2 Production Support - CREQ Description T2/T3 - L2 Application Support Resources required: 4 to 5 years of IT experience with Level 2 Application Production support, ITIL Technical Skills - Unix/Linux, Unix scripting , Oracle SQL , Autosys, Excellent Communication Skills, Confidence Tools: ITRS, Autosys, Service Now, uDeploy Domain Knowledge: Banking Good...

  • L2 Production Support

    7 days ago

    Chennai, Tamil Nadu, India Prodapt Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    OverviewWe are looking for enthusiastic and quick-learning fresh graduates to join our 24/7 Production Support team . This role involves monitoring, troubleshooting, and providing first-level support for critical applications. The position primarily covers night shifts to support global customers.Interested candidates kindly help with below details and share...

  • L2 Enterprise Cloud Analyst

    3 weeks ago

    Chennai, India Cynosure Corporate Solutions Full time

    Role Summary : The Enterprise Cloud Analyst L2 will manage and optimize AWS and Azure cloud environments, ensuring high availability, security, and cost efficiency. The role involves provisioning, monitoring, and supporting both public and private cloud infrastructure, working closely with cross-functional teams to deliver reliable, scalable solutions. The...

  • Enterprise Cloud Analyst– L2

    3 weeks ago

    Chennai, India Cynosure Corporate Solutions Full time

    Role SummaryThe Enterprise Cloud Analyst – L2 will manage and optimize AWS and Azure cloud environments, ensuring high availability, security, and cost efficiency. The role involves provisioning, monitoring, and supporting both public and private cloud infrastructure, working closely with cross-functional teams to deliver reliable, scalable solutions. The...

  • Enterprise Cloud Analyst– L2

    1 week ago

    Chennai, Tamil Nadu, India Cynosure Corporate Solutions Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Role SummaryThe Enterprise Cloud Analyst – L2 will manage and optimize AWS and Azure cloud environments, ensuring high availability, security, and cost efficiency. The role involves provisioning, monitoring, and supporting both public and private cloud infrastructure, working closely with cross-functional teams to deliver reliable, scalable solutions. The...

  • SIEM Analyst

    1 day ago

    Chennai, Tamil Nadu, India MNR Solutions Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    Description : Job Summary : We are looking for a SIEM Engineer / Analyst (L1/L2/L3) to monitor, analyze, and respond to security events using SIEM tools. The candidate will help detect threats, perform incident triage, and support security operations to protect the organizations digital assets. Key Responsibilities : L1 (Entry-Level / Junior SIEM...