Service Support Representative
3 weeks ago
location Bangaloreminimum 1 year exp in any field CTC 4.17 lakh annually 2021, 22, 23 pass out graduates Please share your cv to – Non-engineering graduates with below criteria.Good communication skills, along with email writing or phone etiquette.Open to any shifts, Rotation and weekend working but only 5 days.Understand the SLA's and Service Delivery system to give the excellent customer satisfaction.Key Responsibilities/Outcomes:Support on 1st Level. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Consistently achieve First Contact Resolution performance metric Accurately document calls and cases. Aware of customer’s time restraints and work within those time limits. Keep customer aware of resolution steps – if ticket needs to be dispatched. Follow up Service Centre cases and requests to completion. Provide clients with problem reference numbers and request numbers. All tickets are to be touched on a “first in first out basis”, calling the customer on a daily basis. Escalate tickets as needed if on-site support is required. Understanding of SLA requirements for the client. Assist in cross training and communicate quick fixes. Manage time and workload to meet predetermined service levels Maintain data accuracy in Service Centre through contact validation. Discover and document process and procedures which need to be published to the team or on the Knowledgebase.
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Service Support Representative
4 days ago
bangalore, India Unisys Full timelocation - Bangaloreminimum 1 year exp in any fieldCTC - 4.17 lakh annually2021, 22, 23 pass out graduatesPlease share your cv toDegree – Non-engineering graduates with below criteria.Good communication skills, along with email writing or phone etiquette.Open to any shifts, Rotation and weekend working but only 5 days.Understand the SLA's and Service...
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Customer Support Representative
4 weeks ago
HITEC City, Hyderabad, Telangana, India Fruges IT Services Full timeAn international voice process **requires the customer service representatives to handle inbound calls from customers from different countries**. They interact with customers over the phone in various languages and time zones to provide support, address inquiries, and resolve issues **Role: Customer Support** **Package: 3.9 LPA to 4.5 LPA** **Shifts:...
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Customer Service Representative
6 days ago
HITEC City, Hyderabad, Telangana, India Call Concepts Full time**URGENT HIRING** Immediate Hiring for Customer Support Representative: - Hiring for International Bank. Requirements: Intermediate / Graduate Excellent Communication skill. Rotational Shifts / Rotational week off. Cab Facility - night shift Location : Hyderabad [ Hi-Tech City] Freshers / Experienced both can apply 7667499087 Regards , Arya Call...
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Customer Support Representative
2 weeks ago
HITEC City, Hyderabad, Telangana, India FRUGES service IT Full time**We are hiring for International Voice Process**: - **Experience: 1 Year Into International Inbound Voice** **Package: 3 to 4.5 LPA** **Rotational Shifts** - **2 Rotational Weekoffs**: - **2 Way cab Provided**: - **Location: Hitech City**: - **Note: International experience is Mandatory with inbound calling with Excellent Comms**: - **Feel Free to...
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Customer Service Representative
4 days ago
HITEC City, Hyderabad, Telangana, India Call Concepts Full time**URGENT HIRING** Immediate Hiring for Customer Support Representative : For International Bank **Freshers / Experienced both can apply** **Role Title**:Contact Centre Representative GSC’S **The Opportunity**: - Receives general inbound customer calls in a contact centre environment typically on a single product and or proposition. Provides high...
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Sr Customer Service Representative
1 week ago
Bangalore, India Thermo Fisher Scientific Full timeJob DescriptionJob DescriptionAbout Thermo Fisher ScientificThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical...
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Loan Servicing Representative
1 week ago
bangalore, India WELLS FARGO BANK Full timeAbout this role: Wells Fargo is seeking a Loan Servicing RepresentativeIn this role, you will: Support Loan Servicing functional area or processes Identify opportunities to improve various areas within Loan Servicing and recommend solutions Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in nature Perform...
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Customer Service Representative
2 weeks ago
Bangalore City, India Bhanzu Full timeAbout Us: Through Bhanzu, we aim to eradicate math phobia and encourage careers in math and STEM fields among learners from across the world. Bhanzu is bridging the gap between dreams and competence enabling students to realize their full potential and introduce them to science, coding and AI, through the lens of math. Job Description Roles and...
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Customer Support Representative
1 week ago
bangalore, India Gain.pro Full timeWho are we? is on a mission to provide global private market visibility. Our industry-leading platform combines advanced AI tech with local-for-local research. It delivers the highest quality information on the companies that matter to you most.We serve 100% of MBB/Big-4 advisories, clients representing >$500bn of private equity capital and more than 70% of...
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SAP Customer Service Lead
1 month ago
Bangalore, Karnataka, India Comtek Solution Full timeAbout the job : SAP Customer Service LeadLocation : Bangalore- Minimum 10 years of experience in implementation & Support of S4 HANA CS projects.- Minimum 3 E2E experience in leading the CS track.- SAP configuration, implementation, and support in S/4 Hana environment.- Prefer to have global experience in leading the CS track in multiple country...
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SAP Customer Service Lead
2 months ago
Bangalore, India Comtek Solution Full timeAbout the job : SAP Customer Service LeadLocation : Bangalore- Minimum 10 years of experience in implementation & Support of S4 HANA CS projects.- Minimum 3 E2E experience in leading the CS track.- SAP configuration, implementation, and support in S/4 Hana environment.- Prefer to have global experience in leading the CS track in multiple country...
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Team Lead Customer Service Representative
2 weeks ago
bangalore, India Tiyasha Software Full timeTiyasha Software The Role Team Leader (BPO Background) Position Overview: We are seeking an experienced and dynamic Team Leader with a background in Business Process Outsourcing (BPO) to lead and supervise a team of customer service representatives. The Team Leader will be responsible for driving team performance, meeting targets, and ensuring the delivery...
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Customer Service Representative
1 week ago
Bangalore, India MarketStar Full timeIf you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.Role: Customer Service RepresentativeExperience: 1 - 3 Years.Location: Bangalore, India. About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+...
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bangalore, India WELLS FARGO BANK Full timeAbout this role: Wells Fargo is seeking a Lead Commercial Loan Servicing RepresentativeIn this role, you will: Provide training and guidance to less experienced Commercial Loan Servicing representatives in interpreting and understanding complex policies as well as managing cross group projects Research, respond to and resolve complex inquiries Train others...
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Customer Service Executive
2 months ago
bangalore, India Sagar Solution Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer...
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Technical Support Representative I
1 week ago
bangalore, India Granicus Full timeThe Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our...
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Technical Service Representative
1 week ago
bangalore, India Atlas Full timeAbout AMETEK: Follow your Passion…. Find your Motivation…. Plan your Growth…. At AMETEK we encourage you to chase all these aspects and become a part of the AMETEK growth story. AMETEK, Inc. A leading global provider of industrial technology solutions, serving a diverse set of attractive niche markets with annualized sales of over $7.0 billion....
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Customer support
2 months ago
bangalore, India Lincer Solution pvt ltd Full timeHandling calls, providing product information to the employees Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff....
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Customer Service Representative Team Lead
2 weeks ago
bangalore, India CONNECTING 2 WORK Full timeJob Description • Give constant direction to team members to ensure that all customer inquiries are rightfully attended to on time and in the best way possible to give them satisfaction. • Observe performance of team members to identify their strengths and weaknesses and make arrangements to strengthen their lose ends. Also, take...
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Airline Operational Safety Support
2 weeks ago
bangalore, India Boeing Full timeDescription Qualifications: Boeing India is seeking a candidate to join the Airline Operational Safety Support (AOSS) team as an AOSS Representative based in Bangalore, India . The primary duties of this position are to interface with commercial airline maintenance and engineering departments and provide consultation on a variety...