Telugu Customer Support Agent

4 weeks ago

Indore, India Taskus Full time

In the Content Moderator role, you will be working on a computer each day reviewing content such as videos, news stories, still pictures, political ads, and social media profiles. You will then score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency. In order to properly identify all of these items, you will be trained on how to enforce the clients policies, and then use these policies to support the overall business.

As a Content Moderator, you understand the importance of working hard and having fun You will have the opportunity to participate in community sponsored activities such as dance parties, fitness challenges, video games, and team development exercises. TaskUs provides onsite free munchies, popcorn, and food for purchase from our market or local source food vendors. We also enjoy a good party, so there is always one happening somewhere Additionally, TaskUs invests heavily in the psychological health and safety of content moderators. You will have 24/7 access to our Wellness & Resiliency Team to bolster your mental wellbeing.

Requirements:
What is it were looking for? Well since this is a Content Moderator we need someone with at least one year prior operations experience in shared services or a customer experience environment. What else? We also need someone with at least a high school diploma or equivalent. We also need someone who is fluent in English & Telugu, must be able to read, write, and speak the language.

Now let's get technical. We're looking for someone who has strong interpersonal skills, verbal and written communication skills and most importantly empathy. Someone who has a high affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.

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