Lexmark Printer services Administrator

4 weeks ago


Bengaluru, Karnataka, India eJAmerica Full time

EXP -4 to 8 yearsLocation: BangaloreUS time shiftJob summary:We are seeking an experienced print Administrator to manage and support Print Environment. Need a candidate to manage and work on the printers, print servers, configurations, installations, validations, troubleshooting issues.Print Support responsibilitiesKnowledge of printers, plotters, Printing from Mainframe.Mainframe >> VPS >> VPSXOCR - documents from Mainframe - hold the queue in Mainframe and release to fix print issuesSoftware installation and upgrades activities.Badge Authentication and badge issues.Printer troubleshooting issues like driver installation, mapping of printers, print queues, new printer requests.How to handle hardware issues related to printers.Managing print services on the server.Patching activities on print servers and validations.Leading the vendor calls.Health checks, weekly highlights, monthly reports.Handling p1, p2 tickets and handling MI's.RCA.Creating and reviewing the SOP's.Monitor and manage enterprise print services using OMPlus and LRS VPSX for print job routing, auditing, and failover.Skills Required: -OMPlus- For centralized job control and monitoring.LRS VPSX – For output management and delivery.HP Web Jetadmin- for Device discovery, configuration, and firmware updates.Troubleshoot and resolve user print issues – Including print error, Print queue issues, new printer requests and connectivity problems.Manage print drivers and firmware upgrades.OS knowledge ( Windows Server/Unix server )


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