Cisco Voice Engineer
4 weeks ago
About the Role :
- We are seeking a highly skilled and experienced Cisco Voice Engineer to join our team and play a crucial role in designing, implementing, and maintaining our Voice over IP (VoIP) infrastructure.
- You will leverage your in-depth knowledge of Cisco voice technologies and network protocols to ensure a reliable, secure, and high-quality voice communication experience for our users.
Required Skills :
Voice & Network Expertise :
- Proven experience in designing, installing, and configuring large-scale voice communications hardware and software, including Cisco Unified Communications Manager (CUCM).
- Deep understanding of network security best practices, protocols, and firewalls (including stateful connections) for secure voice communication.
- In-depth knowledge of networking protocols critical for VoIP, including TCP/IP, QSIG, SIP, H.
- 323, MGCP, and SCCP voice networking topologies.
Configuration & Troubleshooting :
- Experience configuring voice gateways with protocols like dial peers, SRST, SIP, H. 323, and MGCP.
- Excellent troubleshooting skills to diagnose and resolve complex voice and network issues within a VoIP environment.
Security & Compliance :
- Knowledge of VoIP encryption using Session Initiation Protocol (SIP) over TLS and Secure Real-Time Transport Protocol (SRTP).
- Familiarity with relevant compliance regulations such as HIPAA, SOX, GLBA, and PCI is a plus.
Virtualization :
- Experience working in a VMware virtual environment for potentially virtualized voice deployments.
Certifications :
- CCNA (Cisco Certified Network Associate) certification is required.
- CCNP (Cisco Certified Network Professional) certification is preferred.
Additional Skills (Bonus Points) :
- Experience with Cisco Collaboration tools like Webex and Jabber.
- Experience with scripting languages like Python or PowerShell for automation tasks.
- Excellent communication and collaboration skills to work effectively with cross-functional teams.
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