WLAN Consulting Engineer

1 month ago

bangalore, India Cisco Full time

Who you will work with

As a senior network consulting engineer you will work with key IT decision makers and network SMEs of our clients to help assist them in implementing and adopting Cisco wireless. In addition, you will have strong internal interlock with Cisco Wireless BU, Cisco wireless support teams to provide a seamless one Cisco experience to customer.

What You Will Do

• Owner and keeper of our culture

• Chip in effectively to the areas of Customer Problem Resolution; Innovation; Engineering Engagement; Intellectual Capital; Talent Development - Actively mentors and develops others

• Leads the creation and sharing of intellectual property (content, training) including digital intellectual property (e.g., scripts, software assets) in the most productive manner for various audiences

• Interacts effectively with Engineering to solve sophisticated problems, identifies serviceability issues, and drives resolution of the issues with Engineering and other organizations

• Provides technical expertise and mentorship to resolve complex customer problems in support of escalations

• Based on project requirements, consults, and works with customers and Cisco stakeholders to plan, design, install, configure, integrate and/or optimize Cisco’s suite of products, services to accelerate business outcomes

• Aligns technical results to customer business outcomes

• Assists customers with integration and implementation of tools, systems, and service assurance

• Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues

• Builds and delivers customer collateral, portals, documentation, and knowledge transfer

• Supports presale activities and translate business requirements into solution design

• Drives customer technology transitions, influencing solution architectures and services

• Aligns with and supports company policies and processes and utilises relevant tools to effectively implement the role and support Professional Services’ strategies and goals

• Continuously learns and strengthens technical skills for relevant technical domain and adjacent technologies

Who You Are

• Typically requires BS in a technical field (CS/ECE preferred) or equivalent plus 7+ years of relevant work experience

• Cisco and(or) industry level certifications (CCIE, CWNP etc.) would be desirable

• Expert knowledge in Wireless - RF design & wireless network design for large enterprise with branches. Troubleshooting WLAN issues.

• Experience in leading large WLAN migration projects & complex PDI & optimization engagements

• Technologies - WiFi6, Python, Netconf/API

• Hands-on Product Knowledge - Cisco Wi-Fi 6 access points, Catalyst 9800 wireless controllers, DNAC

Scope

• Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs

• Typically interacts with individual contributors, managers, and customers

• Provides input to Sales team on technology solutions for customers

Complexity

• Solves highly complex problems and is able to identify viable and often innovative options, and uses analytical skills and judgement to recommend an appropriate solution

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