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Key Account Manager
2 months ago
Role & responsibilities
- Manage a portfolio of restaurant clients, ensuring revenue stability and churn reduction.
- Serve as the main liaison between our firm and online food ordering platforms.
- Collaborate with clients to enhance their performance on online platforms, driving business growth while protecting profitability.
- Develop operational frameworks, create business analysis reports, conduct data analysis, and streamline processes.
- Lead strategic initiatives for client retention, fostering strong client relationships and effective account management.
- Represent the company in client interactions, embodying our values and mission.
- Convert leads into long-term business partnerships with a strategic, client-focused approach.
Preferred candidate profile
- Proficient in Google Suite and Excel.
- Strong command of written and spoken English.
- Experienced with various online tools for process optimisation.
- Skilled in managing time-sensitive projects and balancing multiple tasks.
- Exceptional verbal and written communication skills in English for client interactions.
- Charismatic and persuasive, enhancing the company's image.
- Adept at making data-driven decisions and turning insights into actionable steps.
- Forward-thinking, with the ability to anticipate challenges and opportunities.
- Effective multitasker, capable of handling multiple assignments with ease.
- Passionate about data, with a focus on problem-solving and decision-making through thorough data analysis.
Perks and benefits
- Join an early-stage startup with a focus on creating value rather than just valuations, enjoy free snacks and beverages, work directly with the founder as part of the founding team, and build meaningful relationships with key stakeholders in prominent restaurants across the country.
