Workforce Management Specialist

Job title: Workforce Management (WFM)Location: Gurugram (Hybrid)Early joiner - 0-45 days only.We are seeking an experienced Workforce Management (WFM) professional with 3–5 years of relevant experience, preferably from a BPO or Operations background. The ideal candidate will have hands-on expertise in productivity monitoring and real-time queue management,...

Job title: Workforce Management (WFM)Location: Gurugram (Hybrid)Early joiner - 0-45 days only.We are seeking an experienced Workforce Management (WFM) professional with 3–5 years of relevant experience, preferably from a BPO or Operations background. The ideal candidate will have hands-on expertise in productivity monitoring and real-time queue management,...

Job title: Workforce Management (WFM)Location: Gurugram (Hybrid)Early joiner - 0-45 days only.We are seeking an experienced Workforce Management (WFM) professional with 3–5 years of relevant experience, preferably from a BPO or Operations background. The ideal candidate will have hands-on expertise in productivity monitoring and real-time queue management,...

Role PurposeExecutive workforce management Do Staffing: Developing a staffing plan that considers skill sets, replacement and recruiting timing, training, and cross training Scheduling: Managing rosters and data in real time, and scheduling non-contact activities like training, meetings, and time off Reporting: Producing high-quality workforce data and...

Job Description Description The Director of Program Management will be responsible for overseeing and driving workforce management initiatives within the organization. This role requires a strategic leader who can manage multiple programs, ensuring they align with the company's business objectives and deliver measurable results. Responsibilities -...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...

Job Description Purpose/Summary At Olympus, we are committed to building a future-ready HR organization that drives innovation, operational excellence, and strategic workforce planning. This role is a key leadership position within the Global HR Strategy, Transformation & Execution team, responsible for advancing workforce analytics, strategic workforce...

Key Accountabilities:WFM Fundamentals understanding – Must have a complete understanding of WFM Fundamentals and hands on experience with Scheduling & Capacity PlanningProven experience working in medium/large WFM environments and a physical retail environment, supporting multiple channels such as Lenders, Branch environment Demonstratable experience in...

Key Accountabilities:WFM Fundamentals understanding – Must have a complete understanding of WFM Fundamentals and hands on experience with Scheduling & Capacity PlanningProven experience working in medium/large WFM environments and a physical retail environment, supporting multiple channels such as Lenders, Branch environment Demonstratable experience in...

Key Accountabilities: WFM Fundamentals understanding – Must have a complete understanding of WFM Fundamentals and hands on experience with Scheduling & Capacity Planning Proven experience working in medium/large WFM environments and a physical retail environment, supporting multiple channels such as Lenders, Branch environment Demonstratable experience...