Workforce Management Specialist
7 days ago
Job title: Workforce Management (WFM) Location: Gurugram (Hybrid) Early joiner - 0-45 days only. We are seeking an experienced Workforce Management (WFM) professional with 3–5 years of relevant experience , preferably from a BPO or Operations background . The ideal candidate will have hands-on expertise in productivity monitoring and real-time queue management , and a strong understanding of WFM processes and tools in a fast-paced, high-volume environment. This role focuses on: Work allocation, Productivity monitoring, Issue resolution, Performance reporting You will work closely with cross-functional teams (QA, Training, Tech, Ops) to ensure smooth workflow execution, SLA adherence, and continuous process improvement. You will also handle L3-level escalations and drive data-backed decisions using tools like Excel and Power BI. What We’re Looking For: 3+ years of experience in WFM or operations planning Strong background in work allocation and queue/workflow management Proficiency in Excel , Power BI , and tools like OnBase or Salesforce Experience working in fast-paced operations and collaborating with leadership Excellent stakeholder management , communication , and problem-solving skills Bonus Points: Six Sigma coursework or certification LOMA or relevant insurance certifications Looking forward to discussing this opportunity with you Please feel free to share your resume to
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Workforce Management Specialist
7 days ago
Gurugram, India Stellar Consulting Solutions, LLC Full timeJob title: Workforce Management (WFM)Location: Gurugram (Hybrid)Early joiner - 0-45 days only.We are seeking an experienced Workforce Management (WFM) professional with 3–5 years of relevant experience, preferably from a BPO or Operations background. The ideal candidate will have hands-on expertise in productivity monitoring and real-time queue management,...
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Workforce Management Specialist
7 days ago
Gurugram, India Stellar Consulting Solutions, LLC Full timeJob title: Workforce Management (WFM)Location: Gurugram (Hybrid)Early joiner - 0-45 days only.We are seeking an experienced Workforce Management (WFM) professional with 3–5 years of relevant experience, preferably from a BPO or Operations background. The ideal candidate will have hands-on expertise in productivity monitoring and real-time queue management,...
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Workforce Management Specialist
5 days ago
Gurugram, India Stellar Consulting Solutions, LLC Full timeJob title: Workforce Management (WFM)Location: Gurugram (Hybrid)Early joiner - 0-45 days only.We are seeking an experienced Workforce Management (WFM) professional with 3–5 years of relevant experience, preferably from a BPO or Operations background. The ideal candidate will have hands-on expertise in productivity monitoring and real-time queue management,...
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Workforce Management Specialist
1 day ago
Gurugram, India Stellar Consulting Solutions, LLC Full timeJob title: Workforce Management (WFM) Location: Gurugram (Hybrid) Early joiner - 0-45 days only. We are seeking an experienced Workforce Management (WFM) professional with 3–5 years of relevant experience, preferably from a BPO or Operations background. The ideal candidate will have hands-on expertise in productivity monitoring and real-time queue...
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Workforce Manager
2 weeks ago
Gurugram, India TaskUs Full timeJob Description About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...
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GS Finance Workforce Planning Manager
1 day ago
Gurugram, India Boston Consulting Group Full timeWho We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...
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Talent acquisition specialist
4 weeks ago
Gurugram, India Scry AI Full timePosition: Talent Acquisition Specialist (Enterprise AI Solutions)Location: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftExperience: 3+ years in Talent Acquisition, Recruitment, or HRCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance....
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Talent Acquisition Specialist
7 days ago
Gurugram, India Scry AI Full timePosition: Talent Acquisition Specialist (Enterprise AI Solutions)Location: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftExperience: 3+ years in Talent Acquisition, Recruitment, or HRCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance....
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Talent Acquisition Specialist
7 days ago
Gurugram, India Scry AI Full timePosition: Talent Acquisition Specialist (Enterprise AI Solutions)Location: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftExperience: 3+ years in Talent Acquisition, Recruitment, or HRCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance....
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Talent Acquisition Specialist
7 days ago
Gurugram, India Scry AI Full timePosition: Talent Acquisition Specialist (Enterprise AI Solutions)Location: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftExperience: 3+ years in Talent Acquisition, Recruitment, or HRCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance....