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Front Office Exceutive

3 months ago

jalandhar, India Patel Hospital Full time

  • Patient Billing:

    • Prepare and process patient bills accurately and efficiently.

    • Ensure all services and charges are correctly recorded and billed.

    • Address and resolve any billing discrepancies or issues.

  • Discharge Summaries:

    • Type and prepare discharge summaries as required.

    • Ensure all relevant information is included and accurately documented.

  • Communication Management:

    • Handle incoming and outgoing communication related to billing and patient accounts.

    • Respond to inquiries from patients, family members, and healthcare providers regarding billing issues.

    • Communicate effectively with other departments to gather necessary billing information.

  • Financial Transactions:

    • Check counter-wise collection at the end of each shift.

    • Ensure all collected cash is accurately counted and recorded.

    • Deposit cash collections to the head cashier promptly and securely.

    • Maintain accurate records of all financial transactions.

  • Collaboration and Coordination:

    • Work closely with other team members to ensure efficient billing operations.

    • Assist in resolving any inter-departmental issues related to billing.

    • Participate in team meetings and provide input on improving billing processes.

  • Compliance and Confidentiality:

    • Adhere to hospital policies and procedures, especially regarding patient confidentiality and data protection.

    • Ensure all billing activities comply with relevant healthcare regulations and standards.


Requirements

Skills:

  • Strong communication and interpersonal skills.

  • Proficiency in typing and computer skills, including billing software.

  • Excellent organizational and time management abilities.

  • Attention to detail and accuracy in financial transactions.

  • Ability to work in a fast-paced environment and handle stressful situations calmly.

Physical Requirements:

  • Ability to sit for extended periods.

  • Manual dexterity for operating office equipment.

  • Good vision for reading and computer work.

Work Environment:

  • The role is primarily based at the hospital billing counter, involving frequent interaction with patients, visitors, and staff.