National Sales Head

1 month ago

Delhi, India See & Recruit Full time
Position Details

Position Title: Principal - Customer Engagement

Role : National head for B2C direct sales (retail) for MF,PMS,AIF

Grade: Leadership Cadre

Department: Customer Engagement

Sub-Department: Customer Engagement

Immediate Supervisor’s Position : Head - Marketing, Digital and Customer Experience

- Sales and distribution as core responsibilities with a sharp focus on customer experience.

B2C direct retail sales for MF,PMS,AIF

• Employees spanning across geographies and Virtual Relationship management centres

• Cross selling and upselling to existing customers through existing channels and acquiring new customers which are not in the purview / managed by the existing distribution channels.

• Synergising with various teams to scale up initiatives.

• Provide technical support through strong product understating to ensure seamless product discovery across customer segments.

• Strong orientation towards the evolving digital ecosystem and high engagement on innovative digital and CRM tools.

• Analytical bent of mind to create opportunity buckets with existing and new customers for successful campaign management.

• Create recommendation baskets and execute effective communication strategies towards business generation.

• High focus on driving alternate investments

• Value proposition development through effective market feedback and thinking ahead of the curve to have strong market advantage / complete product suites.

• Strong understanding on opportunity creation and a high execution bias with an entrepreneurial attitude to make the direct business as the market leader.

• Very high on energy and strategic mind-set towards the business.

• Ability to manage large structures and align with various sponsors and Zonal leaders.

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