Salesforce Developer-Service Cloud

3 weeks ago

Bengaluru, India Whatjobs IN C2 Full time

Role: Salesforce Developer-Service Cloud Experience: 5+ years Location: Bangalore Job Summary: We are looking for an experienced Salesforce Developer with strong expertise in Service Cloud to join our team in Bangalore . The ideal candidate will have 5+ years of hands-on development experience and be proficient in customizing and extending Service Cloud capabilities to support business needs. Key Responsibilities: Develop and customize Salesforce Service Cloud solutions including Apex Classes , Triggers , Lightning Components (Aura/LWC) , and Visualforce Work on Case Management , Omni-Channel , Knowledge Base , and Service Console enhancements Design and implement automation using Flows, Process Builder, and Workflow Rules Collaborate with architects, admins, and business stakeholders to gather requirements and translate them into technical solutions Integrate Salesforce with third-party systems using REST/SOAP APIs Ensure code quality through unit testing and best development practices Required Skills: 5+ years of Salesforce development experience with a focus on Service Cloud Proficient in Apex , SOQL , LWC , Aura Components , and Lightning Experience Experience with Salesforce APIs , integrations , and data migration Salesforce Platform Developer I certification required; Developer II or ServiceCloud Consultant is a plus Strong understanding of Service Cloud features like Entitlements, Milestones, and Omni-Channel Excellent problem-solving and communication skills.

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