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Application Support Engineer

4 weeks ago

Noida, India CogniTensor Full time
Job Description: Application Support Engineer (React, Node.js, MySQL) Company:

CogniTensor Location:

Noida, Uttar Pradesh Employment Type:

Full-time About CogniTensor: CogniTensor is a fast-growing AI-powered product-based organization that specializes in creating cutting-edge solutions for data-driven businesses. We aim to empower organizations with insights and tools that transform how they operate and make decisions. We are looking for a highly skilled

Application Support Engineer

with a strong understanding of

React ,

Node.js , and

MySQL

to join our dynamic team in Noida. If you’re passionate about technology and thrive in problem-solving scenarios, we’d love to hear from you. Key Responsibilities: Provide technical support and troubleshoot issues in applications built on React, Node.js, and MySQL. Monitor, manage, and resolve system-level errors, application failures, and data-related issues. Collaborate with cross-functional teams, including development, QA, and DevOps, to ensure timely resolution of technical problems. Analyze recurring issues and work proactively to improve system stability and performance. Work with end-users and internal stakeholders to gather feedback, replicate issues, and propose solutions. Ensure SLAs and quality benchmarks for application support are consistently met. Maintain and optimize the performance of existing applications and APIs. Write and maintain technical documentation, including runbooks, troubleshooting guides, and FAQs. Perform database management tasks, including MySQL optimization, query debugging, and data integrity checks. Actively participate in post-mortem reviews to identify root causes and implement preventive measures. Required Skills & Qualifications: Technical Expertise: Proficiency in

React.js

for debugging front-end issues and performance tuning. Strong hands-on experience with

Node.js , including APIs and server-side logic. Solid understanding of

MySQL , including query optimization and database troubleshooting. Familiarity with RESTful APIs and microservices architecture. Problem-Solving Skills: Strong analytical skills with a logical approach to debugging and troubleshooting. Ability to diagnose and resolve complex technical problems. Communication: Excellent verbal and written communication skills. Ability to explain technical issues to non-technical stakeholders. Additional Skills (Good to Have): Familiarity with cloud platforms like Azure. Familiarity with cloud platforms like MS SharePoint. Experience with monitoring tools like New Relic, Datadog, or similar. Basic knowledge of DevOps concepts and CI/CD pipelines. Education & Experience: Bachelor’s degree in Computer Science, Information Technology, or a related field. 2+ years of relevant experience in application support, with a focus on React, Node.js, and MySQL. Why Join CogniTensor? Work with a talented team at the forefront of AI-driven technologies. Opportunity to contribute to impactful projects in a collaborative environment. Competitive compensation package and growth opportunities. Flexible work culture and exposure to the latest tools and technologies. Join CogniTensor and make a difference with technology