Vice President

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Vice President, Lean Digital Transformation In this role, LDT vertical lead is responsible to lead the improvement agenda for the vertical, work closely with COOs and other senior stakeholders, including clients. She/he is accountable to identify, coach and develop talent in LDT (BBs and MBBs) and charter agenda that covers productivity delivery, profitability improvement, client business impact, digital use case identification, leveraging Lean and Six Sigma. Vertical lead ensures smooth delivery on functional & vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes. Responsibilities Align with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts Program manage Digital Twin deployment in prioritized accounts in the vertical Identify digital use cases Prioritize resource alignment to stabilize mega wins De-risk operations through Risk Control and Best Practice framework Orchestrate operational excellence, governance and transformation rigor to optimize short-term improvement and long-term value creation. Hold self and organization accountable to deliver on Genpact client commitment. Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional, and Global LDT leadership. Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion Proven track record of managing delivery, operations or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously Proven abilities in operating with senior leaders, building strong internal networks and delivering high impact programs in complex-matrixed environments Decisiveness and comfort in taking risks when working with ambiguity Digitally savvy with high levels of consultative selling skills Qualifications we seek in you Minimum Qualifications / Skills Post Graduation from Top institutes Meaningful work experience in core Finance proficiencies (FP&A, Commercial & Operational Finance, Accounting Close, Risk, etc.), Financial Systems or Analytics Previous senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on delivery Global exposure with consistent track record for digital projects: Robotics, AI, automation Excellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution & decisions Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted productivity/ outcome Qualifications & demonstrated experience for leading ‘Lean’ projects or application of 6Sigma methodologies with quantifiable efficiency and quality improvements is a plus Proven track record of driving transformation in client operations Preferred Qualifications/ Skills Digital deployment for large/ medium scale customers