Remote Support Engineer

1 day ago


Bandra Kurla Complex, India TalentNest Solutions Full time

Key Skills:

  • Remote IT support (L1)
  • Office 365 (Outlook, Teams, OneDrive, SharePoint)
  • User account setup & administration
  • Email configuration & troubleshooting
  • Active Directory basics & password management
  • Ticketing tools (ServiceNow, Jira, Zendesk)
  • Remote support tools (TeamViewer, AnyDesk, RDP)
  • Strong communication & customer service

Responsibilities:

  • Provide timely remote technical support to users.
  • Troubleshoot issues related to O365 applications and email flow.
  • Manage user accounts, licenses, and permissions.
  • Document solutions and maintain support logs.
  • Escalate unresolved issues to higher-level support teams.

Job Types: Full-time, Permanent

Pay: ₹9, ₹15,000.00 per month

Work Location: In person



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