Quality Assurance Lead
2 weeks ago
Responsibilities:
Lead defect triage meetings with development, integration, and testing teams to ensure efficient resolution of issues.
Analyze customer requests with business & development teams to develop efficient solutions and ensure customer satisfaction using JIRA.
Leverage Agile and Waterfall testing methodologies to analyze testing requirements.
Actively participate in testing communities to contribute to knowledge management and improve testing practices through continuous learning.
Raise and track defects within the designated Test Management tool.
Generate Test Summary reports for each sprint/release using the recommended Test Management tool.
Navigate the organizational structure effectively to connect with relevant teams for optimal collaboration.
Mandatory Skillset:
3+ years of hands-on experience querying JIRA
Familiarity with Zephyr Scale, Xray for JIRA
Basic Qualifications :
Bachelor's degree in Computer Science or related field
8+ years of experience in Quality Control, Assurance, & Test Management
Solid understanding of JIRA defect management & test management functionalities
Proven ability to write complex filters & jQuery for filters & dashboards
Fluent written and verbal communication skills in English
Excellent interpersonal skills
Strong analytical and problem-solving abilities
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