DLT Helpdesk Engineer

4 days ago

Mohali, India SmartPing Full time

Job Description – DLT Engineer (Fresher)

Position: DLT Engineer – Messaging & OTT

Location: Mohali

Experience: 0–1 year (Freshers can apply)

Employment Type: Full-time

About the Role

We are looking for fresh graduates/entry-level engineers who are eager to build their career. The role will focus on TRAI DLT compliance, SMS delivery, KYC & documentation handling, and assisting with OTT/WABA integrations for enterprise messaging. Training will be provided.

Key Responsibilities

  • Assist in managing TRAI DLT registrations, templates, and header approvals.
  • Support the team in handling SMS routing, delivery reports, and traffic monitoring.
  • Learn and work on OTT messaging platforms (WhatsApp Business API, RCS, Viber, etc.).
  • Help in resolving basic DLT errors, template rejections, and compliance issues.
  • Handle KYC verification and documentation for enterprise client onboarding on DLT platforms.
  • Maintain accurate records and documentation of DLT processes, KYC, and client communications.
  • Coordinate with telecom operators and messaging partners under senior guidance.

Job Type: Full-time

Pay: Up to ₹20,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

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