Operations Associate

9 hours ago

Gurugram, India EZ Lab Full time

Role Summary/ Job Brief

EZ is a suite of Business Support Services that has disrupted the traditional marketplace

through innovation and use of advanced technology to modernize the age-old workflows and

processes.

We are looking at hiring an Operation Associate (Hybrid mode) with the primary responsibility of handling the

multistage delivery process.

If this excites you, we would like to meet you to discuss further. Check out the responsibilities

mentioned below.

  1. Communicate with clients to understand their requirements and set delivery

expectations (mostly over email, sometimes calls)

  1. Manage the multistage delivery process by working with our network of 1000+ service

experts across the globe, and in-house subject matter experts

  1. Assure quality of English language deliverables (sometimes including proofreading)

  2. Enhance documents (in MS Word and PowerPoint)

Job Requirements:

  1. 0-2 year of experience

  2. Excellent communication skills

  3. Proficient in MS-Office

  4. Preferred location Gurgaon

  5. Should be able to work in rotational shifts

Note: Hybrid with 3 days in office (rotational shift, Morning Shift: 7:30 am -4:30 pm, afternoon shift: 1:30 pm to 10:30 pm and night shift: 10 pm to 8 am which is WFH)

Location

EZ Lab Private Limited, Sector 62, Gurugram, Haryana

About Company

EZ provides a suite of Business Support Services that has disrupted the traditional agency

model through innovation and use of advanced technology to modernize the age-old workflows

and processes.

EZ has innovated a delivery process that cuts the turn-around time for consistently high-quality

output by half, as compared to other players in the market. With round the clock availability of

support throughout the year, we're faster than the fastest as all client requests are addressed

within minutes, along with an added promise of impeccable information security and data

protection.

On top of that, our expansive network of thousands of subject matter experts spread across the globe provides local context that results in consistently high-quality output in alignment with our clients' requirements, leading to a 99% positive feedback from large, medium, and small-sized enterprises alike.

Through this consistently high-quality service, we have earned the trust of big 4s, ministries, and top organizations globally that rely on us for a hassle-free experience in a variety of services, ranging from graphic design, market research, data processing, translation, audio-visual production, or presentation design.

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