Manager - Risk Management Office

Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tata's esteemed leadership with AIA's extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives. We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a "Great Place to Work" and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, "People - Our Core," emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion. Fuel your future with us, find your wings, and . – Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth. A. Position Overview Position Title Manager – Risk Management Office Department Risk Management Office Level/ Band Manager/501 B. Organizational Relationships Reports To Sr. Manager/Assistant Vice President – RMO Supervises Individual Contributor Job Dimensions Geographic Area Covered Stationed at Mumbai head office, but geographic coverage is India Stakeholders Internal CRO, CISO, IT, Risk Management, HR team, Application team, Business team Stakeholders External Vendor C. Key Result Areas User Awareness & Training ·Design and implement comprehensive cybersecurity awareness programs. ·Conduct periodic training sessions and workshops for employees. ·Measure effectiveness through feedback and post-training assessments. Phishing Simulation & Response ·Plan and execute quarterly phishing simulation campaigns. ·Analyze simulation results and identify high-risk user groups. ·Develop targeted awareness interventions based on findings. ·Track the penalty metrics defined for repeatedly phished employees Internal & External Audits ·Coordinate and manage internal audits related to information security and compliance. ·Prepare documentation and evidence for external and customer audits. ·Ensure timely closure of audit findings and continuous improvement. Policy & Procedure Management ·Draft, review, and update information security policies and procedures. ·Ensure alignment with regulatory requirements and industry best practices. ·Communication changes effectively across the organization. Customer Audit, Compliance and RCSA Engagement ·Act as the primary point of contact for customer security and compliance audits. ·Provide accurate and timely responses to customer queries and audit requests. ·Maintain audit readiness and ensure transparency in compliance posture. Metrics & Reporting ·Develop dashboards and reports for senior leadership on awareness, audit status, and phishing metrics. ·Track and report key performance indicators (KPIs) for each area of responsibility. · Stakeholder Collaboration ·Collaborate with IT, HR, Legal, and other departments to ensure cohesive security practices. ·Engage with external consultants or auditors as needed. D. Skills Required Technical ·Experience with Audits and Assessment. ·Deep understanding of Risk Management Framework ·Familiarity with User awareness program. ·Familiarity with Policy and procedure maintenance. ·Knowledge of regulatory and compliance frameworks. ·Excellent analytical, communication, and problem-solving skills. Behavioral Essential Desired Interpersonal skills · Communication skills · Creative thinking skills · Supervising/Leadership skills · Teamwork Skills · Influencing skills · Relationship Building skills · Decision making skills · E. Incumbent Characteristics Essential Desired Qualification BE/ME in Computer Eng or equivalent, ISO LA certification Experience 7+ Over all IT experience