HighApe | Customer Specialist | bangalore

4 weeks ago


Bengaluru, India HighApe Full time
Company DescriptionHighApe is a platform that allows users to find and book local experiences based on their location, interests, and social circle. HighApe's goal is to make it easy and fun for anyone to explore and discover new experiences in their city. We are a dynamic fast-growing discovery and ticketing platform for all experiences across cities in India.

Role DescriptionThis is a full-time on-site role for a Customer Specialist at HighApe in Bengaluru. The Customer Specialist will be responsible for managing customer satisfaction, providing support, utilizing analytical skills, and effective communication on a day-to-day basis.

QualificationsFresher or 1-2 Years of experience in customer facing roleInterpersonal Skills, Communication, and Customer SatisfactionCustomer Support and Analytical SkillsAbility to effectively communicate with customersStrong problem-solving abilitiesExperience in customer service or a related fieldBachelor's degree in Business Administration or relevant field is a plusExcellent presentation skillsA hustler with a cool-as-a-cucumber demeanourUnwavering "never let go" attitudeGreat presence of mind


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