Associate Product Manager-Credit Cards
2 months ago
Role/ Job Title: Associate Product Manager
Function/ Department: Credit Cards
Job Purpose:
Handling customer queries and complaints received from various channels. Ensuring resolution within TAT. Identifying and highlighting process / technology / people level gaps for projects to be initiated
Roles & Responsibilities:
Responsible for handling customer queries/ complaints received from various channels To assist service groups to assign the queries to concerned team Ensures queries are reverted by the required stakeholders and not breaching the TATs To maintain record of critical queries and complaints beyond TAT and highlighting to seniors to identify the gaps and opportunity for process enhancements. To Raise incidents for technical issues identified and maintaining MIS of the same to be published regularly Develop new and unique ways to improve operations of the organization Through various ways such as calls listening, Customer VOC, identify the process / people / technology gaps to be fixed To coordinate the completion and delivery of the tasks allocated To ensure important information is cascaded to service teams and relevant stakeholders and training is imparted Review knowledge article and timely update as per recent developments Maintaining monthly track of complaints received and classifying the same for further analysisEducation Qualification:
Graduation: Any graduation
Experience : 2 to 5 years of experience
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Product Manager-Credit Cards
2 months ago
mumbai, India IDFC FIRST Bank Full timeRole/ Job Title: Product Manager - Credit Cards Function/ Department: Credit Cards Job Purpose: Identify and drive new digital initiatives for credit card journeys. Be the driving force for improvements, continuously initiate and drive process enhancements. Roles & Responsibilities: Manage the client onboarding experience,...
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Associate Product Manager-Credit Cards
2 months ago
Navi Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title: Associate Product Manager Function/ Department: Credit Cards Job Purpose: Handling customer queries and complaints received from various channels. Ensuring resolution within TAT. Identifying and highlighting process / technology / people level gaps for projects to be initiated Roles & Responsibilities: Responsible for...
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Product Management
4 weeks ago
mumbai, India DBS Bank Full timeProduct Management - Credit Cards-(WD56280) Job Purpose The position will be responsible for driving segment/ segments of credit card program which includes managing the product design, customer offering, pre and post user journeys management, driving customer engagement programs and P&L management. Key Accountabilities End to end ownership...
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Product Management
4 weeks ago
Mumbai, India DBS Bank Full timeProduct Management - Credit Cards-(WD56280) Job Purpose The position will be responsible for driving segment/ segments of credit card program which includes managing the product design, customer offering, pre and post user journeys management, driving customer engagement programs and P&L management. Key Accountabilities End to end ownership for...
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Product Management
1 week ago
Mumbai, India DBS Bank Full timeProduct Management - Credit Cards-(WD56280) Job Purpose The position will be responsible for driving segment/ segments of credit card program which includes managing the product design, customer offering, pre and post user journeys management, driving customer engagement programs and P&L management. Key Accountabilities End to end ownership for...
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Product Head
3 weeks ago
Mumbai, India BFSI Full timeHead of Product - Credit CardsKey highlights of the role are listed below (purely indicative and not limiting):- Head - Product & Portfolio Management will lead the product proposition. The role will be responsible for creating a product proposition, contribute in business plan and go to market strategy and roll-out of the product. As the head of product,...
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Product Head
1 week ago
Mumbai, India BFSI Full timeHead of Product - Credit CardsKey highlights of the role are listed below (purely indicative and not limiting):- Head - Product & Portfolio Management will lead the product proposition. The role will be responsible for creating a product proposition, contribute in business plan and go to market strategy and roll-out of the product. As the head of product,...
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Senior Product Manager-Credit Cards
1 week ago
Mumbai, India IDFC FIRST Bank Full timeRole/Job Title: Senior Product Manager-Credit Cards Business: Retail Banking Function/ Department: Credit Cards Place of work: Mumbai Roles & Responsibilities: '1. Manage the Client onboarding experience, expectations and communications, ensuring transparency throughout the entire onboarding process both internally and externally; 2. Identify and...
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Product Head
3 weeks ago
Mumbai, India BFSI Full timeFintech Company looking for Head of Product based out of Mumbai. Key highlights of the role are listed below (purely indicative and not limiting):- The role will be responsible for creating a product proposition, contribute in business plan and go to market strategy and roll-out of the product. As the head of product, the role will be responsible for growth,...
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Credit Cards-credit Cards Sales- Sales
4 days ago
Navi Mumbai, Maharashtra, India HDFC Bank Full time**Group Company**: HDFC Bank Limited **Designation**: Credit Cards-Credit Cards Sales - Sales Officer-Branch **Office Location**: Vashi Sector 28 Navi Mumbai (Branch) **Position description**: Credit Cards-Credit Cards Sales - Sales Officer - Branch **Primary Responsibilities**: - Credit card sales, VYMO calling and conversion on various databases,...
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Credit Cards-business Credit Cards
2 months ago
Kalamboli, Navi Mumbai, Maharashtra, India HDFC Bank Full time**Group Company**: HDFC Bank Limited **Designation**: Credit Cards-Business Credit Cards - Sales Officer **Office Location**: Kalamboli Kalamboli (Branch) **Position description**: Credit Cards-Business Credit Cards - Sales Officer **Primary Responsibilities**: - Credit card sales - Business Credit Cards, VYMO calling and conversion on various...
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Senior Product Manager-Credit Cards
4 weeks ago
Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title : Product Manager – Credit Cards Function/ Department: Credit Cards Job Purpose: The position will be responsible for creating & owning the relevant product proposition, Own Millennial Segment Credit Cards product from acquisition, policy, analytics to product execution end to end. Managing sales funnel thru interventions at...
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Senior Product Manager-Credit Cards
4 weeks ago
mumbai, India IDFC FIRST Bank Full timeRole/ Job Title : Product Manager – Credit Cards Function/ Department: Credit Cards Job Purpose: The position will be responsible for creating & owning the relevant product proposition, Own Millennial Segment Credit Cards product from acquisition, policy, analytics to product execution end to end. Managing sales funnel thru...
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Senior Product Manager-Credit Cards
3 weeks ago
mumbai, India IDFC FIRST Bank Full timeRole/ Job Title : Senior Product Manager – Credit Cards Function/ Department: Credit Cards Job Purpose: The position will be responsible for creating & owning the relevant product proposition, Own Millennial Segment Credit Cards product from acquisition, policy, analytics to product execution end to end. Managing sales funnel thru...
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Senior Product Manager-Credit Cards
3 weeks ago
Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title : Senior Product Manager – Credit Cards Function/ Department: Credit Cards Job Purpose: The position will be responsible for creating & owning the relevant product proposition, Own Millennial Segment Credit Cards product from acquisition, policy, analytics to product execution end to end. Managing sales funnel thru...
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Senior Product Manager-Credit Cards
1 week ago
Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title : Senior Product Manager – Credit Cards Function/ Department: Credit Cards Job Purpose: The position will be responsible for creating & owning the relevant product proposition, Own Millennial Segment Credit Cards product from acquisition, policy, analytics to product execution end to end. Managing sales funnel thru...
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Senior Product Manager-Credit Cards
1 week ago
mumbai, India IDFC FIRST Bank Full timeRole/ Job Title : Senior Product Manager – Credit Cards Function/ Department: Credit Cards Job Purpose: The position will be responsible for creating & owning the relevant product proposition, Own Millennial Segment Credit Cards product from acquisition, policy, analytics to product execution end to end. Managing sales funnel thru...
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Associate- Credit Card Operations
2 weeks ago
Mumbai, India Zeta Full time**What will you do?**: - **Operations Management**: - Tracking and resolving on-boarding issues, delivery and dispatch related issues - Handing dispute and fraud cases on regular basis - Settlement and reconciliation on credit card transactions - Life cycle management - Account maintenance, Repayments, Credit balance refund, card closure, etc - Liaising...
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Product Lead-Credit Cards
3 weeks ago
Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title : Product Lead – Credit Cards Function/ Department: Credit Cards Job Purpose: The role entails for Implementation of launching, owning and maintaining Credit card products and propositions for the Millennial Segment, taking launches to closure with effective project management, evaluation of solutions and drive towards...
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Product Lead-Credit Cards
3 weeks ago
mumbai, India IDFC FIRST Bank Full timeRole/ Job Title : Product Lead – Credit Cards Function/ Department: Credit Cards Job Purpose: The role entails for Implementation of launching, owning and maintaining Credit card products and propositions for the Millennial Segment, taking launches to closure with effective project management, evaluation of solutions and drive towards...