Travel Consultant

7 days ago


Bengaluru, India FCM Travel India Full time
FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

Responsibilities:

Assist clients in finding best International and Domestic travel deals as per their needs.Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel.Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals.Follow SLA assigned.Monitor and sort global distribution system (GDS) queues to maintain quality.Stay educated on airline rules, regulations, and current affairs.Assist interoffice departments to fulfil client requirement like (MIS)Assist finance for recovering debt from client.

Educational Qualification:

Graduate with IATA Certification'

Experience:

Good hands on CRS (Amadeus)Understanding of the travel industry and the norms related to Visas and PassportGood communication skillsMust have 4-5 yrs of Experience in both International & Domestic Travel/TicketingMust be hands on with working out International Fares and routings and Visa processing Knowledge.


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