Customer Support
1 month ago
We are looking for Customer Care Executives for one of our client that will be the liaison between our client company and its current and potential customers. The successful candidate will be able to accept ownership for
effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the
core of every decision and behavior.
Customer Focus
Build sustainable relationships and engage customers by taking the extra mile
Being dedicated to customer satisfaction and resolving any concerns that the customer has.
Identify customers' needs, clarify information, research every issue, and provide solutions
and/or alternatives.
Building Relationship
Connect with the customers through Call / Email / Chat /Social platforms to provide the best
possible resolution.
Understanding the unstated needs of the customer, asking relevant questions, and picking the
right time to pitch the recommended solutions
Take a customer-focused approach to handle complaints and escalations.
Achieving CSAT / Repeat Targets
Achieving the assigned target for CSAT, repeat and other qualitative and quantitative targets
and following all SOP's
Coordination with customers for any queries faced by them and solving the same.
Ensure that all written communication is carried out as per the customer care procedures.
Keep records of all conversations in our call center database in a comprehensible way.
Shift Timings - 9 am -10 pm window
Rotational off and rotational shift
5.5 days working
9 hours working (Including 1 hour break)
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Customer Support Executive
1 month ago
New Delhi, India JOBS Clap Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.Responsibilities:To handle calls from customers or clients and provide them with a solution to their queries.Resolving issues and troubleshooting technical problems.Answering questions about a...
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Customer Support Executive
1 month ago
new delhi, India JOBS Clap Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. Responsibilities: To handle calls from customers or clients and provide them with a solution to their queries. Resolving issues and troubleshooting technical problems. Answering questions about a...
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Customer Support Executive
1 month ago
New Delhi, India Native Rock Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer...
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Customer Support Executive
4 weeks ago
New Delhi, India AIMIL AYOUTHVEDA(I) LTD Full time**Job Position**: - Customer Support Executive **Responsibilities: -** - Responding to customer inquiries and concerns in a timely and professional manner - Providing accurate information and assistance to customers - Identifying and resolving customer issues and complaints - Escalating complex issues to senior staff members or other departments as...
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Customer Support Executive
4 weeks ago
New Delhi, India APS HOLIDAYS PRIVATE LIMITED Full time**Job description** **The Customer Support Executive is also known as the Travel Consultant (Customer Support). He/She answers customers' travel queries in airline ticketing arrangements, hotel accommodations and attractions. He/She answers queries on products and services, and provides up-to-date pricing and availability information.** - **Answering phones...
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Customer Support Executive
4 weeks ago
New Delhi, India E-Square Alliance Private Limited Full timeWe are hiring **Female Customer Support Executive**, having excellent communication skills and positive attitude towards works. You should have minimum 1-year experience in the customer support/customer service or if you are a fresher then must have good communication skills. **Roles and Responsibilities**: - Should clarify customers queries and give an...
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Customer Support Manager
1 day ago
new delhi, India airbus Full timeJob Description: Mission The Customer Support Manager (CSM) is Customer’s focal point regarding Support & Services, accountable for customer satisfaction and driving continuous improvement to guarantee global services performance for the customer and increase fleet availability. In order to carry out this mission, the CSM will: Coordinate support...
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Customer Support Specialist
3 weeks ago
new delhi, India Buildout Retail Pvt Ltd Full timeResponsibilities: Respond to customer inquiries and provide accurate information about our products/services. Assist customers with order placement, product troubleshooting, and account-related issues. Resolve customer complaints and escalate complex issues to the appropriate department, if necessary. Keep detailed records of customer interactions and...
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Customer Support Manager
2 days ago
New Delhi, India airbus Full timeJob Description: Mission The Customer Support Manager (CSM) is Customer’s focal point regarding Support & Services, accountable for customer satisfaction and driving continuous improvement to guarantee global services performance for the customer and increase fleet availability. In order to carry out this mission, the CSM will: Coordinate support...
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Customer Support Associate
4 weeks ago
New Delhi, India Exotic India Art Pvt. Ltd. Full time**Synopsis of Role**: **Key Responsibilities**: - Answering customers' inquiries via call, chat, and social media. Providing the right information. - Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customer’s feel supported and valued. - Engaging in active listening with customers, confirming or...
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Customer Support
7 days ago
Delhi, India Central Vision Full timecustomer support customer support customer support customer support customer support customer support customer support customer support customer support customer support customer support customer support 9310138332 customer support customer support customer support customer support customer support **Salary**: ₹12,000.00 - ₹22,000.00 per...
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Customer Support
4 weeks ago
Delhi, India Central Vision Full timecustomer support customer support customer support customer support customer support customer support customer support customer support customer support customer support customer support customer support 9310138332 customer support customer support customer support customer support customer...
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Customer Support Executive
1 month ago
new delhi, India Pioneer Placement Services Full timeHiring for - Customer support International Voice Process under Graduate can apply but ex comms Candidates should have experience in BPO or diploma in travel & tourism Both Side Cabs, Rotational Shifts.
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Customer Support Executive
1 month ago
New Delhi, India Pioneer Placement Services Full timeHiring for - Customer supportInternational Voice Processunder Graduate can apply but ex commsCandidates should have experience in BPO or diploma in travel & tourismBoth Side Cabs, Rotational Shifts.
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Customer Support Associate
7 days ago
New Delhi, India giffy infotech private limited Full timewe have 8 vacancies for customer support executive and 5 for tele calling executive outbound confirmation profile job. and we need excellent communication skills for this and good knowledge of computer also with 25 WPM typing speed. **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Flexible schedule Schedule: - Day shift - Flexible...
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Customer Support Executive
4 weeks ago
New Delhi, India Exotic India Art Pvt. Ltd. Full timeProvide timely and accurate responses to customer inquiries via chat, focusing on delivering excellent customer experiences.**Synopsis of Role**: **Key Responsibilities**: - Provide timely and accurate responses to customer inquiries via chat, focusing on delivering excellent customer experiences. - Maintaining a deep understanding of our products to...
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Customer Support Executive
1 month ago
New Delhi, India The Prime Consultants Full timeWork From Office, Gurugram Company Teleperformance Graduate/Undergraduate Blended Process Profile - Customer support executive 5 days working Rotational Shifts & Week offs Both Side Cabs 1 time meal Excellent communication required Salary-27K-34K CTC **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹27,000.00 - ₹35,000.00 per...
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Customer Support Executive
6 days ago
New Delhi, India OSS education Full time**Customer Support Executive** We are looking for immediate joiner for the position of Customer Support Executive. **Responsibilities**: - Identify strong potential prospects, to generate lead opportunities. - Engaging and interact information to potential customers. - Create a good connection with your client with your skills and crack a deal. - Follow...
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Customer Support Specialist
4 weeks ago
new delhi, India Innovation Technology By Design Full timeEducation and Qualifications• Bachelor’s degree.• Minimum one year of experience in dealing with international clients.• Experience of working with teams of English-speaking countriesResponsibilities• Troubleshooting on Desktops.• Troubleshooting on Microsoft office 365, firewall and mail servers.• Monitoring backups.• Troubleshooting...
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Customer Support
4 weeks ago
Delhi, India Naariy Ecommerce Ventures Private Limited Full timeOrder management: Helping customers with order placement, tracking, cancellations, and returns. Resolving any issues related to order fulfillment or delivery. Product knowledge: Developing a deep understanding of the company's fashion products, including fabrics, sizing, colors, and style details. Providing accurate information and recommendations to...