Executives EXL/E/986619

4 weeks ago


noida, India exl Full time

Job Description

Primary Responsibility

This role is primarily responsible for running/reviewing reports, daily wires, reconciliation, analysis/reporting.

The user should understand the aspects of Transportation and Logistics Industry.

Performance Parameters 

Productivity (Per P4P Scheme) Accuracy/Quality (Per P4P Scheme) Turn-around-Time (TAT) (Per P4P Scheme) Complaints (Per P4P Scheme) Attendance (Per P4P Scheme) Scheduled Adherence (Per P4P Scheme) Any other metrics agreed to within SLA

Role Responsibilities

Running daily reports to update invoices to correct pay group/pay method Verifying reports for corporate bank and entering invoices Recording daily wires to various vendors Current day reconciliation for banks Execute daily cash positioning Daily reconciliation of prior day bank activities Monthly preparation of the Bank Analysis fee report Work on ad hoc projects as requested

Primary Internal Interactions

· Assistant Manager for the purpose of reporting performance, clarifying concerns, and seeking feedback and support

· Operations Manager for the purpose of settling issues left unresolved by the Assistant Manager

· Quality Associate (QA) for the purpose of seeking quality related issues. To make sure that the auditing procedures are being followed.

· Team Members for the purpose of seeking cooperation and clarification on process-related matters and providing assistance and support when required

· Process Trainer for escalation and training as and when required. 

Primary External Interactions

· Limited interaction with the client.

Minimum Qualification

Commerce Graduate with computer literacy (MS Office & domain knowledge)

15 years of education

Minimum Experience

18 months + in BPO Industry/fresher 

Technical Skills

Process Specific Skills

Soft Skills

Desirable Skills :

· PC skills including MS Word 

· Keyboarding skills (minimum 25 wpm)

· AP knowledge/experience

R2R knowledge/experience

· Business writing Skills –Not Mandatory ( per process requirement)

· Ability to communicate correctly (grammatically and contextually correct) and clearly.

· Ability to read and interpret 

· Analytical/trouble shooting skills

· Attention to detail

· Self discipline and patience

· Ability to work in a fast paced environment

· Adaptability to change 



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