Customer Service Operator
2 weeks ago
Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate escalations, SLA tracking, and quality audits within support workflows. Provide structured annotations and datasets to improve LLM training and evaluation. Required Qualifications: Proven experience in customer service operations (ticket handling, chat/email workflows, refunds/returns, knowledge base upkeep). Familiarity with workflow tools (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow, Jira, or equivalents). Strong attention to detail and ability to spot weaknesses in AI-generated workflows. Understanding of how operational data is used to train and evaluate LLMs. Excellent written English for creating training-quality datasets and validating AI outputs. Perks of Freelancing with Turing: Remote-first and flexible work environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Potential for contract extension based on performance and project needs. Offer Details: Commitment: Minimum 30 hours/week (at least 4 hours/day, with 4 hours overlapping PST). Engagement Type: Contractor / Freelancer (no medical or paid leave). Duration: 1 month (possible extension). About Turing: Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L Know amazing talent? Refer them at turing.com/referrals , and earn money from your network.
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Customer Service Operator
3 weeks ago
India Turing Full timeAbout Turing:Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who...
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Customer Service Operator
3 weeks ago
India Turing Full timeAbout Turing: Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who...
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Customer Service
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India Whiz Delivery Full time € 3,00,000 - € 3,60,000Whiz Delivery is looking for a sharp, organized Customer Service & Dispatch Representative to join our growing delivery operations team. We are a fast-growing Canadian last-mile delivery company expanding our footprint across Southern Ontario, British Columbia, and Quebec. If you are a calm problem-solver who loves keeping things moving smoothly, we want...
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Sr Operations Manager
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Ahmedabad, India RARE Hospitality & Service Pvt Ltd Full timeJob Description Company Description RARE Hospitality & Services Pvt Ltd is a comprehensive facility management company with over 30 years of expertise. As the Integrated Facility Management (IFM) arm of the billion-dollar SIS Group Enterprise, we provide end-to-end solutions with a strong presence across India. Our services span various sectors including...
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Customer Service
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India DP World Full timeRole and Responsibility: - Drive effective customer service and delivery by liaising between Customer, Sales and Delivery organizations - Work with Focus Account and Standard account Sales Managers to ensure execution of Account Plans - Ensure all contracted requirements as per the SLAs are being executed smoothly by the operations team - Collaborate...
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Customer Service
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Chennai, India NatWest Group Full timeJob Description Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Job Description Join us as a Customer Service & Operations Analyst - We'll look to you to...
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Operations Manager Customer Service
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India Bread Financial Full timeJob Description Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. Job Summary Manager, Operations is accountable for leading across a variety of functions and roles at our Bangalore office. Within the scope of this role are...
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Jr Customer Service Executive
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Customer Service
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Surat, India Flomic Group Full timeJob Description Company Description Flomic Global Logistics is a trusted logistics service provider dedicated to delivering comprehensive solutions for all logistics needs. With a focus on achieving customer satisfaction, Flomic Group prides itself on its reliability and customer-centric approach. The organization ensures efficient and effective services...
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Customer Service
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India Pearson Full timeJob Category Go To Market Pearson VUE www pearsonvue com is the global leader in computer-based testing for information technology academic government and professional testing programs around the world Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world s most comprehensive and secure...
