Quality Auditor

**Position : Quality Analyst** **Experience : MINIMUM 3 years as QA in any bpo)** **Job Location : Gurgaon** **Education : Any Graduate** **Profile**: **- Audit Assignments towards achieving the KPI.** **- Sharing VOC to maximize the revenue with help of Audits Projects.** **- Sharing new ideas to enhance the revenue with the help of audits.** **-...

Job Title:Customer Service Quality Auditor Location:Gurgaon Salary:₹5 LPA + Benefits Department:Call Centre Operations – Dana Choga (Cloud Kitchen & Restaurants) Experience Required:2–4 years Employment Type:Full-time About Us: Dana Chogais a trusted and beloved name in the food & hospitality industry, known for serving high-quality North Indian...

Job Responsibility: **To audit once in a month on repair and maintenance parameters of retail stores.** **Critical compliances are important for running operations like availability of GST, trade license, Shop and establishment.** **Job also includes getting tickets raised from Store Manager,sharing reports for the audit on time.** **Auditors required for...

**Position : Quality Analyst in Telugu** **Experience : MINIMUM 3+ years as QA in ANY BPO/CALL CENTER )** **Job Location : Gurgaon** **Education : Any Graduate** **Profile**: **- Audit Assignments towards achieving the KPI.** **- Sharing VOC to maximize the revenue with help of Audits Projects.** **- Sharing new ideas to enhance the revenue with the...

Job Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...

**Job description: Mystery Auditor** Locations targeted: Gurgaon, Sitapur, Jabalpur, and Trivandrum. **Responsibilities**: Visit salons incognito to evaluate the customer experience. Assess the cleanliness, ambiance, and compliance with company standards with supporting evidence. (the format will be provided). Interact with salon staff and observe their...

_**PREFERRED FEMALE CANDIDATES**_ **Skills Required**: - Should be soft spoken with excellent follow skills - Good verbal and written communication skills, with the ability to articulate findings clearly and concisely. - Proficiency in MS Office suite (Word, Excel, PowerPoint), and Google sheets. - Excellent organizational and time management skills with...

Job Description Customer Care Quality Auditor (Voice) Job Description - Perform quality audits to analyze quality of calls. - Meet daily call audit targets. - Identify areas of improvement and provide actionable steps to improve quality. - Perform root cause analysis. - Actively participate and provide inputs in calibration sessions. - Provide coaching...

**Key Responsibilities**: - Conduct virtual audits of retail stores using remote monitoring tools (e.g., video conferencing, CCTV footage, digital checklists, photo reviews). - Assess compliance with standard operating procedures (SOPs), merchandising guidelines, hygiene standards, and customer service protocols. - Evaluate store performance against...

Educational Qualifications:Bachelor's Degree in Automobile/Mechanical Engineering Years of experience:5~10 yrs. Nature of experience:· Exposure of (4-wheeler / 2-Wheeler) & Automotive products · Basic knowledge of major manufacturing processes like welding / pressing / machining casting / molding / Heat treatment. · Work as an internal auditor / certified...