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Customer Care Representative

2 months ago

Coimbatore West, India Rently Full time

Rently's technology allows property managers to facilitate renter and vendor access without having to send a leasing agent out to the property. This is all done using a smartphone or desktop browser to schedule a viewing. The technology generates cost savings, increases efficiency, and gets vacancies rented fast making it a fun and exciting solution to sell.Description:Providing excellent customer service to all Rently users.An ideal candidate should be comfortable with handling customer support requests through voice support. Candidate should have excellent verbal communication skill. International voice experience is a plus. This position has an opportunity for growth in a US based company.Daily Tasks:Taking care of support requests through voice mediums.Maintaining high quality standards on customer experienceMaking real-time decisionsEscalating high level requests to proper internal channelsHours:Operating in US hoursBe ready to work on night shifts and during weekends based on the work scheduleProfessional Commitment:Being a product based company we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So candidates who are willing to commit toa minimum of 2 years need to apply.