Customer Care
6 months ago
Roles and Responsilbility
The Healthcare Customer Care Representative is responsible for delivering exceptional customer service to patients, their families, and healthcare providers. This role involves effectively addressing inquiries, resolving concerns, and providing accurate information related to healthcare services, insurance coverage, appointments, and general healthcare inquiries.
- Provide information about medical services, treatment options, appointment scheduling, and healthcare facilities.
- Address questions related to billing, insurance coverage, and payment options.
- Assist patients in scheduling appointments, consultations, and follow-up visits with healthcare providers.
- Coordinate and reschedule appointments when necessary, considering both patient and provider availability.
- Address and resolve patient concerns, complaints, and inquiries promptly and professionally.
Role : Customer Care
Industry : Health Care
Salary Pacakge : 10,000 to 15,000
Location : Coimbatore
Call HR : 8190900087
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 8190900087
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