Assistant Quality Assurance Manager

Assistant Manager – Quality
Key Responsibilities and accountabilities of the Role:
 Serve as the Quality Assurance (QA) in charge for the assigned region, representing and ensuring adherence to quality standards.
 Conduct a minimum of 25 audits at CCD outlets, 5 audits at CDX outlets, and audits of vendors, warehouses, and cold storage facilities as required, every month.
 Prepare monthly reports on audit findings and review them with stakeholders, ensuring implementation of corrective actions from all audits.
 Conduct weekly checks on food specifications and sensory evaluations for both food and beverages at CCD and CDX outlets.
 Provide training to the team as needed to enhance skills and ensure consistency in quality assurance practices.
 Monitor primary and secondary logistics vehicle temperatures in the region, escalate any deviations, and ensure corrective actions are taken.
 Conduct vendor audits and verify product processes to ensure compliance and quality standards are met.
 Monitor secondary logistics vehicle temperatures and escalate any deviations for prompt action.
Functional Skills required to execute the role:
 Quality Assurance Management: Ability to oversee and ensure adherence to quality standards in the assigned region.
 Audit Management: Proficiency in conducting audits at CCD and CDX outlets, as well as vendor audits and inspections of warehouses and cold storage facilities.
 Reporting and Analysis: Skills in preparing comprehensive reports on audit findings and analyzing data to identify trends and areas for improvement.
 Training and Development: Capability to provide training to the team to enhance skills and ensure consistency in quality assurance practices.
 Logistics Monitoring: Ability to monitor primary and secondary logistics vehicle temperatures, escalate deviations, and ensure corrective actions are taken promptly.
 Food Safety: Knowledge of food safety regulations and standards, with the ability to ensure compliance in all aspects of operations.
 Sensory Evaluation: Skills in conducting sensory evaluations for both food and beverages to maintain product quality.
Performance Measures and indicators for the Role:
 Quality Assurance Standards Adherence
 Audit Performance (CCD Outlets)
 Audit Performance (CDX Outlets)
 Audit Performance (Vendors, Warehouses, Cold Storage)
 Monthly Audit Report Preparation
 Stakeholder Review Meetings
 Food and Beverage Quality Checks
 Team Training and Development
 Logistics Temperature Monitoring (Primary and Secondary Vehicles)
 Vendor Audit Compliance.
Technical Skills required to execute the role:
 Food Safety and Quality Standards: In-depth knowledge of food safety regulations and quality standards applicable to the food and beverage industry.
 Auditing Techniques: Familiarity with auditing techniques and methodologies to assess compliance with quality standards.
 Sensory Evaluation: Understanding of sensory evaluation techniques to assess food and beverage quality.
 Data Analysis Tools: Proficiency in using tools like Microsoft Excel or data analysis software for analyzing audit findings and generating reports.
Qualification & Experience:
 Bachelor’s degree in Food Science, Food Technology, Quality Assurance, or a related field. Advanced degrees such as Master’s or MBA may be advantageous.
 Certifications in Quality Management Systems (QMS), Food Safety Management Systems (FSMS), or Quality Auditing would be beneficial.
 3-5 years of experience in Quality Assurance, preferably in the food and beverage industry.
 Experience in conducting audits, monitoring quality standards, and implementing corrective actions.
 Familiarity with food safety regulations and quality management systems.

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