Assistant Quality Assurance Manager

Assistant Manager – Quality Key Responsibilities and accountabilities of the Role:  Serve as the Quality Assurance (QA) in charge for the assigned region, representing and ensuring adherence to quality standards.  Conduct a minimum of 25 audits at CCD outlets, 5 audits at CDX outlets, and audits of vendors, warehouses, and cold storage facilities as required, every month.  Prepare monthly reports on audit findings and review them with stakeholders, ensuring implementation of corrective actions from all audits.  Conduct weekly checks on food specifications and sensory evaluations for both food and beverages at CCD and CDX outlets.  Provide training to the team as needed to enhance skills and ensure consistency in quality assurance practices.  Monitor primary and secondary logistics vehicle temperatures in the region, escalate any deviations, and ensure corrective actions are taken.  Conduct vendor audits and verify product processes to ensure compliance and quality standards are met.  Monitor secondary logistics vehicle temperatures and escalate any deviations for prompt action. Functional Skills required to execute the role:  Quality Assurance Management: Ability to oversee and ensure adherence to quality standards in the assigned region.  Audit Management: Proficiency in conducting audits at CCD and CDX outlets, as well as vendor audits and inspections of warehouses and cold storage facilities.  Reporting and Analysis: Skills in preparing comprehensive reports on audit findings and analyzing data to identify trends and areas for improvement.  Training and Development: Capability to provide training to the team to enhance skills and ensure consistency in quality assurance practices.  Logistics Monitoring: Ability to monitor primary and secondary logistics vehicle temperatures, escalate deviations, and ensure corrective actions are taken promptly.  Food Safety: Knowledge of food safety regulations and standards, with the ability to ensure compliance in all aspects of operations.  Sensory Evaluation: Skills in conducting sensory evaluations for both food and beverages to maintain product quality. Performance Measures and indicators for the Role:  Quality Assurance Standards Adherence  Audit Performance (CCD Outlets)  Audit Performance (CDX Outlets)  Audit Performance (Vendors, Warehouses, Cold Storage)  Monthly Audit Report Preparation  Stakeholder Review Meetings  Food and Beverage Quality Checks  Team Training and Development  Logistics Temperature Monitoring (Primary and Secondary Vehicles)  Vendor Audit Compliance. Technical Skills required to execute the role:  Food Safety and Quality Standards: In-depth knowledge of food safety regulations and quality standards applicable to the food and beverage industry.  Auditing Techniques: Familiarity with auditing techniques and methodologies to assess compliance with quality standards.  Sensory Evaluation: Understanding of sensory evaluation techniques to assess food and beverage quality.  Data Analysis Tools: Proficiency in using tools like Microsoft Excel or data analysis software for analyzing audit findings and generating reports. Qualification & Experience:  Bachelor’s degree in Food Science, Food Technology, Quality Assurance, or a related field. Advanced degrees such as Master’s or MBA may be advantageous.  Certifications in Quality Management Systems (QMS), Food Safety Management Systems (FSMS), or Quality Auditing would be beneficial.  3-5 years of experience in Quality Assurance, preferably in the food and beverage industry.  Experience in conducting audits, monitoring quality standards, and implementing corrective actions.  Familiarity with food safety regulations and quality management systems.