Practice Lead
2 months ago
As the Remote IT Infrastructure Practice Head, you will be responsible for leading and managing our remote infrastructure practice, ensuring the delivery of high-quality services to our clients. You will oversee a team of remote IT professionals, providing guidance, mentorship, and technical expertise to drive excellence in service delivery. This role requires strong leadership skills, deep technical knowledge, and a passion for driving innovation in remote IT infrastructure solutions.
Leadership and Management:
Provide strategic direction and leadership for the remote IT infrastructure practice.
- Build and manage a high-performing team of remote IT professionals, including engineers, architects, and support staff.
- Foster a culture of collaboration, innovation, and continuous improvement within the team.
Service Delivery:
- Coaching team for successful delivery of remote IT infrastructure services to clients, meeting, or exceeding service level agreements (SLAs) and key performance indicators (KPIs).
- Develop and implement best practices, processes, and methodologies to optimize service delivery efficiency and effectiveness.
- Monitor and analyze service performance metrics, identifying areas for improvement and implementing corrective actions as needed.
Technical Expertise:
- Stay abreast of emerging technologies, trends, and best practices in remote IT infrastructure.
- Provide technical guidance and expertise to the team, assisting with complex problem resolution and solution design.
- Collaborate with other teams and departments to ensure alignment of remote infrastructure solutions with overall business objectives.
Client Engagement:
- Build and maintain strong relationships with clients, serving as a trusted advisor on remote IT infrastructure matters.
- Collaborate with sales and business development teams to identify opportunities for expanding our remote infrastructure practice and driving revenue growth.
- Act as a point of escalation for client issues and concerns, ensuring timely resolution and customer satisfaction.
Roles & Responsibilities :
- Bachelor"s degree in computer science, Information Technology, or related field. Master's degree preferred.
- Minimum of 15 years of experience in IT infrastructure management, with a focus on remote infrastructure solutions.
- Proven track record of leadership and management in a technical environment, including experience leading remote or distributed teams.
- Deep technical expertise in areas such as cloud computing, virtualization, networking, security, and IT operations.
- Strong understanding of industry best practices, standards, and frameworks related to IT infrastructure management (e.g., ITIL, COBIT, ISO 20000).
- Excellent communication and interpersonal skills, with the ability to effectively engage with clients, team members, and senior leadership.
- Strong analytical and problem-solving abilities, with a focus on driving continuous improvement and innovation.
- Relevant certifications (e.g., AWS Certified Solutions Architect, VMware Certified Professional, Cisco Certified Network Associate) are a plus.
-
Practice Arch Lead
1 week ago
noida, India Zones Full timeDescription Position at Zones JD Template Job Title:Practice Arch Lead - Network Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a...
-
Senior Practice Lead
2 weeks ago
Noida, India Coforge Full timeRole: Subject Matter Expert - Property & Casualty Position- Senior Project Leader Experience : 15 -20 years Job Location: Greater Noida We at Coforge are hiring Subject Matter Experts - Property & Casualty with the following skillset: P&C Insurance Domain Consultant with minimum 15+ years of industry experience with 10+ years in P&C domain. Deep...
-
Practice Head-Salesforce
1 week ago
Noida, India R Systems Full timeR Systems is a leading digital product engineering company that designs and builds next-gen products, platforms, and digital experiences empowering clients across various industries to overcome digital barriers, put their customers first, and achieve higher revenues as well as operational efficiency. We constantly innovate and bring fresh perspectives to...
-
Practice Head-Salesforce
1 week ago
noida, India R Systems Full timeR Systems is a leading digital product engineering company that designs and builds next-gen products, platforms, and digital experiences empowering clients across various industries to overcome digital barriers, put their customers first, and achieve higher revenues as well as operational efficiency. We constantly innovate and bring fresh perspectives to...
-
Practice Head-Salesforce
1 week ago
Noida, India R Systems Full timeR Systems is a leading digital product engineering company that designs and builds next-gen products, platforms, and digital experiences empowering clients across various industries to overcome digital barriers, put their customers first, and achieve higher revenues as well as operational efficiency. We constantly innovate and bring fresh perspectives to...
-
▷ (Immediate Start) Practice Head-Salesforce
1 week ago
Noida, India R Systems Full timeR Systems is a leading digital product engineering company that designs and builds next-gen products, platforms, and digital experiences empowering clients across various industries to overcome digital barriers, put their customers first, and achieve higher revenues as well as operational efficiency. We constantly innovate and bring fresh perspectives to...
-
Practice Manager Software
4 weeks ago
noida, India Zones Full timeDescription Position at Zones Job Title:Practice ManagerSoftware & Cloud Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution...
-
Practice Manager Software
2 months ago
Noida, India Zones Full timeDescription Position at Zones Job Title:Practice ManagerSoftware & Cloud Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution...
-
Assistant Vice President- Salesforce Practice
2 weeks ago
noida, India Genpact Full timeWith a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...
-
Assistant Vice President- Salesforce Practice
2 weeks ago
Noida, India Genpact Full timeWith a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...
-
Practice Head- QA/QC
3 weeks ago
noida, India R Systems Full timeR Systems is a leading digital product engineering company that designs and builds next-gen products, platforms, and digital experiences empowering clients across various industries to overcome digital barriers, put their customers first, and achieve higher revenues as well as operational efficiency. We constantly innovate and bring fresh perspectives to...
-
Practice Head- QA/QC
3 weeks ago
Noida, India R Systems Full timeR Systems is a leading digital product engineering company that designs and builds next-gen products, platforms, and digital experiences empowering clients across various industries to overcome digital barriers, put their customers first, and achieve higher revenues as well as operational efficiency. We constantly innovate and bring fresh perspectives to...
-
Practice Head- QA/QC
3 weeks ago
Noida, India R Systems Full timeR Systems is a leading digital product engineering company that designs and builds next-gen products, platforms, and digital experiences empowering clients across various industries to overcome digital barriers, put their customers first, and achieve higher revenues as well as operational efficiency. We constantly innovate and bring fresh perspectives to...
-
Practice Head- QA/QC
12 hours ago
Noida, India R Systems Full timeR Systems is a leading digital product engineering company that designs and builds next-gen products, platforms, and digital experiences empowering clients across various industries to overcome digital barriers, put their customers first, and achieve higher revenues as well as operational efficiency. We constantly innovate and bring fresh perspectives to...
-
Senior Analyst – ServiceNow Practice
1 week ago
Noida, India Mercer Full timeMercer is seeking candidates for the following position based in the Noida office. Sr. Analyst I – ServiceNow Practice (Grade C2)What can you expect?You’ll have a chance to assist in the software implementation projects for new clients, as well as work on support and maintenance of existing clients. You’ll gather requirements, configure new...
-
Senior Analyst – ServiceNow Practice
1 week ago
noida, India Mercer Full timeMercer is seeking candidates for the following position based in the Noida office. Sr. Analyst I – ServiceNow Practice (Grade C2) What can you expect? You’ll have a chance to assist in the software implementation projects for new clients, as well as work on support and maintenance of existing clients. You’ll gather requirements, configure new...
-
Senior Analyst – ServiceNow Practice
1 week ago
Noida, India Mercer Full timeMercer is seeking candidates for the following position based in the Noida office. Sr. Analyst I – ServiceNow Practice (Grade C2)What can you expect?You’ll have a chance to assist in the software implementation projects for new clients, as well as work on support and maintenance of existing clients. You’ll gather requirements, configure new...
-
Practice Architect 2
1 week ago
Noida, India Zones Full timeDescription Position at Zones Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an...
-
Guidewire Practice Leader
3 weeks ago
Greater Noida, India Coforge Full timeJob Description /Summary · 15+ years of relevant consulting or Insurance industry experience · Large Scale System Delivery Experience preferably for Guidewire Full suite (Policy Centre, Billing Centre, Claims Centre, Contact Manager, Digital me, Datahub and info centre) · At least 5 years of experience in managing large GW full suite...
-
Team Lead
2 weeks ago
Noida, India Gamemano Full timePosition Overview: We are seeking an experienced and visionary Technical Lead (TL) to lead our technical team and drive innovation, research, and development efforts. As the TL, you will play a critical role in shaping our technology strategy, overseeing technical operations, and leading our teams to deliver cutting-edge solutions. Key...