HAM Consultant
1 week ago
Role : HAM Consultant.
Location : Noida, Bangalore.
You will be the go-to consultant for HAM projects, you will be managing advisory and implementation Services engagements for our clients.
Presales (30%) :
Consultants will be responsible for delivering (and planning) pre-sales presentations; based on an understanding of HAM solution design, delivery, advisory and license consulting services for following applications to our range of customers.
- Policy management.
- Risk management.
- Audit management.
- Vendor risk management.
- Partner in sales activities including identifying new project opportunities, lead customer demos, RFPs and other related initiatives.
- Ask right questions to understand their existing HAM practices and map the findings. with ServiceNow HAM solution.
- Demonstrations of the product, both standard and customized based on need, to prospective and existing customers.
- Support Marketing activities to include producing blog content and customer presentations as well as participating in tradeshows, user groups and webinars.
- Produce a current competitive analysis on market leading HAM tools with a comprehensive market research of industry tools.
- Generation of product demo scripts and scenarios and maintaining demonstration environment(s).
- Scoping and delivering Proof of Concept/Proof of Value engagements with prospects.
- Stay current on ServiceNow product developments/releases to a level required for demo and POC/POV.
- Responsible for understanding business and technical problems addressed by the products including business drivers and use cases etc.
Delivery (70%) :
- Leading a team of developers, quality analysts and architects or supporting Advisory, Project and/or BAU activities with process governance.
- Work as a functional Subject Matter Professionals in HAM/SecOps area and support client engagement delivery.
- Deliver projects using implementation methodologies/SDLC (ex. Agile Scrum, Waterfall and hybrid).
- Create business requirement document, user stories, value proposition.
- Lead requirement gathering workshops to formulate HAM solution design and provide guidance on best practices.
- Consulting services to support in ServiceNow HAM implementation, documentation, configuration and other related services delivery activities.
- Provide guidance on best practices, solution architecture and roadmap.
- Provide subject matter mentoring and training to peers and other colleagues in the organization.
- Support the practice in growing solution area by supporting in solution design and innovation around the ServiceNow platform.
Skill required to perform the duty :
- 3-5 years of experience in more than one of the following disciplines: operational risk management, enterprise risk management, business continuity and disaster recovery, vendor management, audit management, corporate compliance, and policy management.
- Ability to clearly articulate the power and value of the ServiceNow platform in terms familiar to a non-IT, HAM audience.
- Deep understanding of the configuration management database (CMDB), processes and their value/relevance to Security and HAM processes and solutions.
- Experience with ServiceNow HAM in a consulting or implementation position.
- ServiceNow CIS certification in HAM or SecOps is preferred (good to have).
- Experience working with a HAM system such as RSA Archer, ServiceNow HAM, On spring, Lock path, MetricStream or OpenPages (good to have).
- Understanding/knowledge of regulatory and industry frameworks and standards (i.20critical controls, CIS, PCI-DSS,ISO 27000, NIST 800, HIPPA, SoX, etc.
- Practitioner experience working in a governance, risk, and compliance role, such as; external auditor, control owner, audit manager, or internal audit.
- Highly motivated individual who is eager to succeed and become part of a rapidly growing company.
- Have interpersonal, decision making and excellent communication skills.
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